Feb 24, 2015, 6:26 AM
1 Posts

Calendar details

  • Category: Notes client
  • Platform: All platforms
  • Release: All releases
  • Role: Administrator,End User
  • Tags:
  • Replies: 2


We are having problems with Smartcloud hybrid calendaring. Our hybrid is configured and working well, but cloud users' calendar details are not shown to on premises users. They can see the calendar entries but they are "no details available". Cloud users can see each other and on premises users' calendar details.

The funny thing is that we were first in NA cloud and this worked fine. We then moved to european cloud servers and then this happened.

Everything else is working fine. Just the calendar details that aren't working, but they are quite important. We mostly use the calendar overlay in notes calendar but group calendar doesn't work either, same problem.

Anyone else had this?

Mar 31, 2015, 9:40 AM
3 Posts
Calendar details are disabled

By default, the SCN Calendar Details feature is disabled. When it is disabled, users can still see the blocks of time when users are busy, they just cannot see details about those blocks of time.  To enable calendar details for SCN mail files, follow the steps in this link:


Mar 13, 2017, 3:23 PM
1 Posts
Calendar details not visible in SmartCloud Notes

From the Notes client, users have provided permission for their colleagues to read their calendars. (On the Mac Notes Client: Preferences/Calendar & To Do/Access & Delegation)

As Administrator of the SmartCloud account, I have enabled calendar detail collection (Admin/Manage Organization/IBM Smartcloud Notes/Account settings//Email and calendar options)

Users still cannot see any details of others' calendar.

(This is a cloud-only environment, not hybrid.)

Is there something else to be done?


RESOLVED: Turns out enabling calendar detail collection only affects new calendar events going forward, not existing ones.