Bob Debsham commented on Jun 30, 2011

Re: Troubleshooting the IBM Lotus Domino Quickr connectors

Section 4.3 is not showing the details.This is regarding hiding the Quickr connector download links.

David A McCarthy commented on May 10, 2011

Re: Troubleshooting the IBM Lotus Domino Quickr connectors

A recommended addition to the "Reporting an issue to Lotus Support" section would be to provide Fiddler trace logs.

Fiddler is a network sniffer tool that logs all traffic between your computer and the internet.

If the issue is reproducible using the Connectors for Windows Explorer, then Fiddler logs cpatured at the time issue happens can provide Lotus Support with extremely valuable information.

Here are the steps to using Fiddler to capture logs:

1. Visit the following Web site, and then install the most recent version of the Fiddler tool:

http://www.fiddlertool.com/Fiddler2/version.asp

2. To start the Fiddler tool, click Start, point to All Programs, and then click Fiddler.

3. In the Fiddler window, make sure that Capture Traffic is selected on the File menu.

Note This menu option toggles between On and Off every time that you click it. Make sure that there is a check mark next to the Capture Traffic option.

4. Now that the Fiddler trace file is running, reproduce the issue.

5. After the issue is reproduced, switch back to the HTTP Fiddler window.

6. On the File menu, click Capture Traffic to stop the data collection.

7. Click anywhere in the HTTP Sessions window.

8. On the File menu, click Save.

9. In the Save list, click Sessions, and then click as .saz to save the HTTP Fiddler trace file.

10. Save the file to the folder that you want.

David A McCarthy commented on May 10, 2011

Re: Troubleshooting the IBM Lotus Domino Quickr connectors

Could the formatting for this Wiki article please be repaired? There are also graphics that are missing.

Martin A Iturbide commented on Jul 1, 2010

Troubleshooting the IBM Lotus Domino Quickr connectors

Today I had downloaded Quickr Connections 8.5. I'm testing it on Windows 7 64bits Ultimate. It installs fine, which was the problem with 8.2 version.

IBM says it is 64bits supported. (no Vista only 7 Ultimate and Enterprise)

http://www-01.ibm.com/support/docview.wss?uid=swg27018725

mrityunjay k singh commented on May 21, 2010

Troubleshooting the IBM Lotus Domino Quickr connectors

Pim van Wetten commented on Nov 24, 2009

Troubleshooting the IBM Lotus Domino Quickr connectors

Any idea when Windows 7 64 bit will be supported? And when Word 64 bit will be supported?

Thanks in advance

Vladimir Lyubimov commented on Jul 1, 2009

10.3 FAQ’s. Q. After installing the Quickr connector plug-in you notice there’s no Quickr Connector section in the Lotus Notes 8.0 sidebar panel.

There is the fourth possible reason.

If you changed the place of Data folder, you will not see Quickr Connector section in the Lotus Notes sidebar panel.

Example:

installation folder - C:\Program Files\Lotus\Notes

Data folder - D:\Lotus\Notes\Data