Searching knowledge basesAdded by IBM on September 9, 2010 | Version 1 (Original)
|You can often find solutions to problems by searching IBM® knowledge bases. Learn how to optimize your results by using available resources, support tools, and search methods and how to receive automatic updates.
You can often find solutions to problems by searching IBM® knowledge bases. Learn how to optimize your results by using available resources, support tools, and search methods and how to receive automatic updates.
Available technical resources
In addition to this information center, the following technical resources are available to help you answer questions and resolve problems:
Searching with support tools
The following tools are available to help you search IBM knowledge bases:
The following resources describe how to optimize your search results:
Receiving automatic updates
You can receive automatic updates in the following ways:
- My Notifications. With My Notifications you can receive daily or weekly announcements through e-mail, custom Web pages and RSS feeds. These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers. The tool allows you to customize and categorize the products you want to monitor and any of the available delivery methods to suit your support needs. For more information, visit http://www.ibm.com/software/support/einfo.html.
- RSS feeds. For information about RSS, including steps for getting started and a list of RSS-enabled IBM Web pages, visit http://www.ibm.com/software/support/rss/.
Parent topic: Troubleshooting and support: qd85