In a browser, determine whether awareness provided by the Lotus® Sametime® server and the STLinks applet is properly configured by examining the page source.
When a user logs into IBM® Lotus Quickr™ for WebSphere Portal, the Lotus Collaborative Services checks the CSEnvironment.properties
file on the Lotus Quickr server to see whether IBM Lotus Sametime is configured. If it is, Collaborative Services authenticates the user with the Lotus Sametime server, and builds the STLinks applet into the user's browser.
The STLinks applet handles all awareness in Lotus Quickr. If a portlet is enabled to show awareness, it sends names to show awareness to STLinks. Then STLinks contacts the Lotus Sametime server directly to determine the user's status (active, away, do not disturb, or not online), and passes this information back to the portlet to display the user's status in the portlet.
If the STLinks applet has loaded properly, information appears in the source of all pages in Lotus Quickr.
Perform the following steps:
- Ensure the client machine can resolve the hostname of your Lotus Sametime server at the IP level.
- Log into Lotus Quickr (with single sign-on enabled, logging into Lotus Quickr also authenticates you as a user of the Lotus Sametime server).
- Select View -> Source. If you see the following information in the source, the STLinks applet is loaded:
if (typeof writeSTLinksApplet == "function")
writeSTLinksApplet("uid=wpsadmin,cn=users,o=ibm,c=us", "<token written here>",
If the STLinks applet has not loaded or other problems occur, you can search the knowledge bases for troubleshooting instructions and solutions. See Searching knowledge bases
Parent topic: Enabling Lotus Sametime chat features: qp85