Debra Alioto 9.Apr.03 11:28 AM a Web browser Domino Server6.0.1Windows 2000
I upgraded two enterprise 5.0.12 servers (clustered) to 6.01 enterprise on Saturday evening. Both servers are running Windows 2000, sp2. I previously upgraded a handful of application and admin servers to 6.0, then from 6.0 to 6.01, and had no issues. I followed all of the upgrade steps in the admin help and redbooks and read all release notes.
Monday morning, I began getting calls from users who were getting "invalid or nonexistent document" errors when replicating. Some were receiving mail to their All Documents view but not to their inboxes. I have had occasional experience with corruption before, and was able to repair each database as it was reported by running fixup and, if necessary, refreshing the design, but I was alarmed by the number of corruption reports immediately following an upgrade. When the reports kept coming in yesterday, I opened an incident with Lotus. Lotus says this is not a known issue with the upgrade, and recommended running fixup -j against my whole mail directory. I decided to do that after hours in case of performance issues.
Yesterday afternoon, the mail server started crashing. It crashed twice in an hour, so I opened another, higher severity incident with Lotus. At first, I was again told that there were no known issues associated with the upgrade, but I later got a call back saying that my NSD matched a "known issue" that had a hotfix. At 10pm last night, I was advised that the hotfix had actually only been written for the 390 platform, and that it would have to be ported to Windows for me, as I was the first person to report the issue on Windows.
Last night, I ran fixup -j on my entire mail directory. Logs of the time period during the fixup reveal that several hundred mail files had corrupt documents. I then took down the mail servers and ran ncompact, nfixup, and nupdall on all system databases.
This morning, I've received more calls regarding corrupt databases, even after running the fixup last night - they appear to be corrupting again. Additionally, people's unread marks are fluctuating between read and unread, and in a few cases, people's mail has "reappeared" in their inboxes after several months in folders. The server has already crashed again once.
I have been told that the hotfix will be available later today. Hopefully that will alleviate the crashing. However, I am getting very little useful information or advice regarding the recurring corruption and unread marks issues. The people working on the hotfix seem to think the crashes and corruption are unrelated, but both started with the upgrade, so I think they must be.
I have asked if I should revert back to 5, but Lotus doesn't recommend it, because they said they don't think the corruption would be repaired. I've searched this forum and it looks like most people have had good success with the upgrade. I wanted to post my experience in case anyone else out there runs into the same issues I've had, because they seem to be fairly new, even to Lotus.
If anyone has advice on the corruption issues, I'd love to hear it. Thanks!
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Serious issues with Domino 6.01 upg... (Debra Alioto 9.Apr.03)
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