Late to this thread but liking it a lot.
I find it interesting that the group discussing this issue can't reach consensus - makes me feel better knowing that information presentation and management is a complex art and there are no 'right' answers.
Quick, look at the page. Where are you? First impression - IBM. Look a bit harder, Forums & Community. A bit more, Lotus. This tells me that IBM thinks company first, product second.
If I want information about a consumer product, let's say Tide, I go to tide.com. Why? I'm interested in the branded product. Do I care that it's made by P&G? Not at all, I want to know about Tide, period.
What happens when I do go to P&G? I have a number of clever ways to get to what I'm after in very human thinking kinds of ways. I don't need to know the product development/marketing lingo for something, I just look up 'Baby Care' and I get everything I'd ever want to know about P&G Baby Care products.
The sheer volume of material under the IBM umbrella is staggering and I don't minimze the difficulty associated with trying to get people to the data they need. I would suggest that the consumer product folks think product branding is the way to go and by focusing on the product, you make the pile of data to be managed smaller and make the trip from question to answer shorter.
If 'twer me, I'd have a site like, oh, Notes.net (the old one) with just Notes stuff with links to a kb of just Notes stuff, forums for different versions (including 8), and a few other topics, and one big link at the top or bottom to 'the rest of IBM'. If IBM thinks that Hanover is linked to Workplace, get me from where I'm comfortable (LDD) out to Workplace but show me how/why Notes is related to Workplace quickly (don't bury the info in a small sidebar down near the bottom of the page). If I didn't know from this thread that the two were related, I'd never have thought to check out Workplace.
Or maybe installable wigets ala a personal google home page or even firefox greasemonkey scripts to allow modifications per the user's needs.
OK, enough rambling, gotta get back to work. Thanks for listening - can't say how much I appreciate the fact that you're here in the forum and take time to read and respond to these kinds of posting.
ps - flyouts don't work for me either running IE6 on XP sp2. It's possible JS isn't enabled since I'm on a secure terminal server where I don't control IE's setup. Although they do work for me at http://www.domino.com
, who knows.