Doug Lisaw 18.May.10 01:13 PM a Web browser Notes Client6.5.2Windows XP
I have been trying to do some research on this, but to no avail I have not found a solution as of yet.
I have already uninstalled and then re-installed Lotus Notes to the Client PC. But I still receive the error:
"NSD Is Running
Saving to file C:\Documents and Settings\...\nsd_all_W32I_HP0702_05_18@12_34.log
This file may be used by your company's help desk and IBM to determine the possible cause of this Notes error.
Please make note of the name of this file and its location as you may be asked to provide this file as part of the problem determination effort."
This just started happening today. I have not encountered this error. I have tried to repair Lotus Notes with the cd, but still same error. I have also tried to go into the command prompt and issue the "nsd -kill" command that I saw on another post, but that it all came back "access denied".
There has not been an issue for the 2 1/2 years that I've been working here til today. We have resident advisers who all log into 1 account (central) for their network credentials, but they all have separate accounts for Lotus Notes. Whats weird is that when I log onto the admin acct on this pc, I can log into Lotus Notes fine (with anyone). But when I log on as Central on this pc, and try to get onto Lotus Notes, I receive the NSD is Running error. I have made the "Central" account a power user to see if that would make a difference, but it didn't. I also tried to make another user for this pc, but when I logged on and tried to get into Lotus Notes, I received the same error. It seems as if the account needs to have admin rights to even log onto Lotus Notes. But I don't want the resident advisors to have the admin rights.
Is there a solution for this problem? Or do I have to contact IBM about this problem? My company has had this version (6.5.2) for numerous years and don't have a warranty any more. Are we suppose to have a warranty if I need to contact IBM?
Here is the nsd_all_W32I_HP0702_05_18@09_02.log:
ERROR (0): AdjustTokenPrivileges failed - (1300) Not all privileges referenced are assigned to the caller.
INFO (0): Using PSAPI DLL
search path: .;C:\WINDOWS
ERROR (4): can't attach to process [ ?:0004] - (5) Access is denied.
ERROR (4): can't attach to process [ smss:0450] - (5) Access is denied.
ERROR (4): can't attach to process [ csrss:0480] - (5) Access is denied.
ERROR (4): can't attach to process [winlogon:0498] - (5) Access is denied.
ERROR (4): can't attach to process [services:04c4] - (5) Access is denied.
ERROR (4): can't attach to process [ lsass:04d0] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:05bc] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:0600] - (5) Access is denied.
ERROR (4): can't attach to process [ MsMpEng:0658] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:0680] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:06b8] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:075c] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:07ac] - (5) Access is denied.
ERROR (4): can't attach to process [ccSetMgr:00dc] - (5) Access is denied.
ERROR (4): can't attach to process [ccEvtMgr:00f8] - (5) Access is denied.
ERROR (4): can't attach to process [ spoolsv:01e8] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:025c] - (5) Access is denied.
ERROR (4): can't attach to process [DefWatch:027c] - (5) Access is denied.
ERROR (4): can't attach to process [sntlkeyssrvr:02e8] - (5) Access is denied.
ERROR (4): can't attach to process [spnsrvnt:0360] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:0370] - (5) Access is denied.
ERROR (4): can't attach to process [ Rtvscan:03f0] - (5) Access is denied.
ERROR (4): can't attach to process [ alg:02d4] - (5) Access is denied.
ERROR (4): can't attach to process [ ntmulti:0b8c] - (5) Access is denied.
ERROR (4): can't attach to process [wmiprvse:0720] - (5) Access is denied.
Host Name : HP0702
User Name : Central
Date : Tue May 18 09:02:31 2010
Windows Dir : C:\WINDOWS
Arguments : "C:\Program Files\lotus\notes\nsd.exe" -dumpandkill -termstatus 1
OSVersion : Windows XP 5.1 (Build 2600), PlatID=2, Service Pack 2 (2 Processors)
ERROR (4): can't attach to process [ ?:0004] - (5) Access is denied.
ERROR (4): can't attach to process [ smss:0450] - (5) Access is denied.
ERROR (4): can't attach to process [ csrss:0480] - (5) Access is denied.
ERROR (4): can't attach to process [winlogon:0498] - (5) Access is denied.
ERROR (4): can't attach to process [services:04c4] - (5) Access is denied.
ERROR (4): can't attach to process [ lsass:04d0] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:05bc] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:0600] - (5) Access is denied.
ERROR (4): can't attach to process [ MsMpEng:0658] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:0680] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:06b8] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:075c] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:07ac] - (5) Access is denied.
ERROR (4): can't attach to process [ccSetMgr:00dc] - (5) Access is denied.
ERROR (4): can't attach to process [ccEvtMgr:00f8] - (5) Access is denied.
ERROR (4): can't attach to process [ spoolsv:01e8] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:025c] - (5) Access is denied.
ERROR (4): can't attach to process [DefWatch:027c] - (5) Access is denied.
ERROR (4): can't attach to process [sntlkeyssrvr:02e8] - (5) Access is denied.
ERROR (4): can't attach to process [spnsrvnt:0360] - (5) Access is denied.
ERROR (4): can't attach to process [ svchost:0370] - (5) Access is denied.
ERROR (4): can't attach to process [ Rtvscan:03f0] - (5) Access is denied.
ERROR (4): can't attach to process [ alg:02d4] - (5) Access is denied.
ERROR (4): can't attach to process [ ntmulti:0b8c] - (5) Access is denied.
ERROR (4): can't attach to process [wmiprvse:0720] - (5) Access is denied.
INFO (0): can't open file C:\WINDOWS\notesnsd.ini
inst C:\Documents and Settings\Central\Local Settings\Application Data\Lotus\Notes\Data already added
INFO (0): Using NSD profile notesnsd.ini
inst C:\Documents and Settings\Central\Local Settings\Application Data\Lotus\Notes\Data already added
INFO (0): Found 3 Notes processes, matched 3
inst C:\Documents and Settings\Central\Local Settings\Application Data\Lotus\Notes\Data already added
INFO (0): Using NSD profile nsd.ini
inst C:\Documents and Settings\Central\Local Settings\Application Data\Lotus\Notes\Data already added
-> Instance# 1 : (current)
Ini File : c:\documents and settings\central\local settings\application data\lotus\notes\data\notes.ini
Data Dir : C:\Documents and Settings\Central\Local Settings\Application Data\Lotus\Notes\Data
Prog Dir : C:\Program Files\lotus\notes
Notes Build: Release 6.5 September 26, 2003
Proc List:
C:\Program Files\lotus\notes\NLNOTES.EXE (ccc)
C:\Program Files\lotus\notes\nsenddiag.EXE (db4)
C:\Program Files\lotus\notes\nfileret.EXE (dd4)
DBG(0ad8) 09:02:31
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@
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NSD is running error (Doug Lisaw 18.May.10)
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