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developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

Subject: [SOLVED] Lotus Note 8.5.3 Install - "The launcher failed with an error"
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Crash
Platform: Windows
Release: 8.5.3
Reproducible: Always

Hi everyone,

Upgrading from LN 8.5.2 FP3 to LN 8.5.3.

Everytime I try to install, even fresh by deleting lotus folders, I get the following error:

"The launcher failed with an error. refer to C:\Users\shogan\AppData\Local\Lotus\Notes\Data\workspace\logs\rcplauncher.log for more information.




The log details:

CWPNL0030I: rcplauncher wmain arguments="C:/Program Files/lotus/notes/framework/rcp/rcplauncher.exe, -rcpLauncherWait, -nl, en, -provManifest, -noSplash, -product, NULL, -provisioningOperation, install, -vmargs, -Drcp.system.admin=true, -DprovUpdateSiteListOverride=file:/C%3A/Users/shogan/AppData/Local/Temp/Lotus%20Notes/updateSite, -DshortCircuitNormalize=true,
CWPNL0303I: lock file captured @ 20111128_120708_842
CWPNL0090E: Existing platform lock file found - checking validity.
CWPNL0091E: No data in the platform lock file.
CWPNL0304I: We are main process

CWPNL0021I: VM specified is "C:/Program Files/lotus/notes/framework/../jvm/bin/"
CWPNL0077I: loading jvm.properties at "C:/Program Files/lotus/notes/framework/rcp/deploy/jvm.properties"
CWPNL0073I: Provisioning Command = '"C:/Program Files/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350\win32\x86\notes2.exe" --launcher.suppressErrors "-rcpLauncherWait" "-nl" "en" "-provManifest" "-noSplash" -product "NULL" "-provisioningOperation" "install" -data "C:\Users\shogan/AppData/Local/Lotus/Notes/Data/workspace" -configuration "C:\Users\shogan/AppData/Local/Lotus/Notes/Data/workspace/.config" -plugincustomization "C:/Program Files/lotus/notes/framework/rcp/plugin_customization.ini" -application com.ibm.rcp.provisioning.application.ProvisioningApplication -vm "C:/Program Files/lotus/notes/framework/../jvm/bin/" -startup "C:/Program Files/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/launcher.jar" -vmargs "-Drcp.system.admin=true" "-DprovUpdateSiteListOverride=file:/C%3A/Users/shogan/AppData/Local/Temp/Lotus%20Notes/updateSite" "-DshortCircuitNormalize=true" "-Djava.security.policy=C:/Program Files/lotus/notes/framework/../java.policy" "-Dorg.eclipse.swt.fixCitrix=false" "-Dosgi.framework.extensions=com.ibm.rcp.core.logger.frameworkhook,com.ibm.rds,com.ibm.cds" "-Xscmx64m" "-Xshareclasses=none" "-Xgcpolicy:gencon" "-Xjit:noResumableTrapHandler" "-Xmaxt0.6" "-Xmca8k" "-Xminf0.1" "-Xmn7m" "-Xms48m" "-Xmx256m" "-Xnolinenumbers" "-Xverify:none" "-Xquickstart" "-Xscmaxaot12m" "-Xtrace:none" "-Xzero" -Drcp.home="C:\Program Files\lotus\notes\framework" -Drcp.data="C:\Users\shogan/AppData/Local/Lotus/Notes/Data/workspace" -Dcom.ibm.rcp.install.id="1322481797452" -Drcp.install.config="multiuser" -Dcom.ibm.pvc.webcontainer.port="0" -Declipse.registry.nulltoken="true" -Djava.protocol.handler.pkgs="com.ibm.net.ssl.www.protocol" -Djava.util.logging.config.class="com.ibm.rcp.core.internal.logger.boot.LoggerConfig" -Dosgi.nl.user="true" -Dosgi.hook.configurators.exclude="org.eclipse.core.runtime.internal.adaptor.EclipseLogHook" -Djava.security.properties="file:C:/Program Files/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/rcp.security.properties" -Djava.library.path="C:/Program Files/lotus/notes/framework/../jvm/bin;C:/Program Files/lotus/notes/framework/../jvm/bin/j9vm;C:/Program Files/Common Files/Microsoft Shared/Windows Live;C:/Program Files/PC Connectivity Solution/;C:/Program Files/ImageMagick-6.6.7-Q16;C:/Program Files/JavaFX/javafx-sdk1.1/bin;C:/Program Files/JavaFX/javafx-sdk1.1/emulator/bin;C:/Windows/system32;C:/Windows;C:/Windows/System32/Wbem;c:/Program Files/Microsoft SQL Server/90/Tools/binn/;C:/Program Files/Common Files/Autodesk Shared/;C:/Program Files/Hewlett-Packard/IAM/bin;c:/Program Files/ActivIdentity/ActivClient/;C:/Program Files/Intel/DMIX;C:/Windows/System32/WindowsPowerShell/v1.0/;C:/Program Files/Java/jdk1.6.0_13/bin;C:/Program Files/Windows Live/Shared;c:/Program Files/Common Files/Ulead Systems/MPEG;C:/Windows/System32/Windows System Resource Manager/bin;;C:/Windows/idmu/common;C:/Program Files/QuickTime/QTSystem/;C:/Program Files/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.os.win32_6.2.3.20110915-1350/os/win32/x86" -Drcp.osgi.install.area="C:\Program Files\lotus\notes\framework\rcp\eclipse" -Xbootclasspath/a:"C:/Program Files/lotus/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/rcpbootcp.jar"'
CWPNL0306I: lock file released @ 20111128_120724_014



I have also rebooted PC, turned off non-essential apps, etc. But all to no avail.


Any help appreciated.

Regards
Stephen


Feedback number WEBB8P2GBN created by Stephen Hogan on 11/28/2011

Status: Closed
Comments:

[SOLVED] Lotus Note 8.5.3 Install -... (Stephen Hogan 28.Nov.11)
. . Provisioning error. (Jeff Mitchell 28.Nov.11)
. . . . IT works! (Stephen Hogan 28.Nov.11)
. . . . Deleting contents of 'workspace' (Stephen Hogan 28.Nov.11)
. . . . . . Yup, you can select any combination... (Jeff Mitchell 28.Nov.11)
. . . . . . . . 8.5.3 installation (Charles L. Lufk... 23.Dec.11)
. . . . . . . . . . 8.5.3 installation launcher failure... (Mike Burford 14.Jun.12)
. . . . . . . . . . . . Try installing from local harddrive... (Anders Aslund 4.Jul.13)
. . . . And for me, huge relief, thanks (Kurt Alden 9.May.17)




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