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developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

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Subject: Shared Memory detected after crash.
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Crash
Platform: Windows XP client
Release: 8.5.1
Reproducible: Intermittent

Dear Friends,

Even after upgrading my Lotus Notes 8.5 client with Fix Pack 1, I continue to face intermittent crashes.

These crashes often occur in the wake of switching from one ID to the next.

Whenever I try to restart Lotus Notes client after each crash, the following error message dialog box is presented:

"Shared Memory from a previous Notes/Domino run has been detected, this process will exit now"

Curiously enough, this error dialog is displayed even when I have killed all relevant Lotus process using the Task Manager.

The client functions smoothly once again when the PC is restarted.

What I have tried to do is the following:
1. Tried the command "nsd -kill" in the lotus directory.
2. This has resulted in the following message being generated:
"WARNING (0): failed to kill all Notes processes
ERROR (0): can't kill process NCDaemon(024c) - (5) Access is denied."
3. Based on the following thread, I removed Debugger users:

That has not helped much too.

I am now fresh out of ideas. Looking forward to your suggestions and kind assistance.

Feedback number WEBB82AAXS created by Satadru Sengupta on 02/02/2010

Status: Open

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