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thank you for your answer. My problem with opening a PMR is that with my available options I can't open a PMR (as I understood it from our IBM Business partner).
From what I understood I have no possibliity due to restrictions resulting from Domino Express.
Bad situation for us in this case: kind of a deadlock now :-(
Feedback response number THAR8F8K46 created by Thomas Handler on 03/23/2011