Thanks for your response.
We had looked at that as being a possibility and by far that seems to be the most probable reason as to why.
One of the users has extremely long folder names and cascades a fair bit. we did some research earlier and found the limitation within notes for something like 56 characters for folder names within cascades. although during testing on my client and making folder within folder and using extremely long file names to the point where notes would tell me i had to many letters and would not create the folder. I did not notice any folder go missing.
I might suggest the distinctive folder names to see if that helps the solution for one of the users.
The other user however only had a few sub folders inside a folder she labelled with her name. And all sub folders had short names and from my understanding there was less then 5.
Do you know if there is any script we can create that will monitor this type of behaviour within notes?
Feedback response number WEBB89SURV created by Peter Ornelas on 09/30/2010