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developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

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Subject: Notes Registration Class :: Error :: with the CA process
Feedback Type: Problem
Product Area: Domino Server
Technical Area: Error Message
Platform: Windows
Release: Announcement
Reproducible: Always

Hello all

I have a very critical problem here at the ministry of Health in Canada Province of Quebec.
I really need your help. It is very important. We have 30,000 users. And the impacts are huge.
We are currently migrating 3000 user to a 2nd and 3rd low balancing clasters.
We have an application that creates user acounts automaticly with The UserRegistration Class.
I'm using the CA process.

The application was running smoth por the las 4 year in the first environment: An Application server and two clustered mail

servers. We I installed the application in the second and third enviroments that are similar. We allways get the same error. this

error is unique and has never apeared before. Nevertheless, we have spent a huge amount of hours and narrowed the problem to the

code inside of the Notes Registration itself.


In Short after it runs whith the error (You are not authorized to perform that operation) I have this result:
- I have a working names user document in the address book
- I have a working id
- But the mail database has been deleted au you can see in the logs (look at the time that the log logs the deletion and the time

the application server logs the error: you are... )

Here is the Architecture:
AS = Application Server
Mail server in cluster
C1 = Mail server cluster 1 and Registration server (CA process)
C2 = Mail server cluster 2

Here is the business case:
The application server (AS) runs an application schedule agent full (3) execution rights.
The Notes Registration Class ask (C1) to be the Registration server
and asks C1 to be the mail server.
It also asks the Notes Registration Class to create a replica on (C2)

Here are the logs :
AS (application server)

2012/03/09 14:42:42 AMgr: 'Agent 'Processus dispatcher | processusDispatcher' in 'Reg\Coordination\GDeManDE.nsf' will run on

behalf of 'Administration &06TCR/Technocentre Regional/Reg06/SSSS'
2012/03/09 14:42:42 Agent 'Processus dispatcher | processusDispatcher' in database 'Reg\Coordination\GDeManDE.nsf' signed by

'Administration &06TCR/Technocentre Regional/Reg06/SSSS' is running in Full Administrator mode
2012/03/09 14:42:48 Certifying TESTGRAPE01 TESTGRAPE01/Berthiaume du Tremblay/Reg06/SSSS

2012/03/09 14:43:24 AMgr: Agent ('Processus dispatcher | processusDispatcher' in 'Reg\Coordination\GDeManDE.nsf') printing:

Notes error: Vous n'êtes pas autorisé(e) à effectuer cette opération (TESTGRAPE01)
IN INGLISH you are not authorized to perform this operation


C1 (application server and Registration server (CA process))

2012-03-09 14:42:48 Database mail\CHSLD\bert\TTESTGRA.nsf created by TCR06APP00009/Serveurs/SSSS
2012-03-09 14:42:48 Recovery Manager: Assigning new DBIID for K:\mail\CHSLD\bert\TTESTGRA.nsf (need new backup for media

recovery).
2012-03-09 14:42:49 The ACL in database mail\CHSLD\bert\TTESTGRA.nsf has been changed by TCR06APP00009/Serveurs/SSSS.
2012-03-09 14:42:54 Certifying TESTGRAPE01 TESTGRAPE01/Berthiaume du Tremblay/Reg06/SSSS

2012-03-09 14:42:54 CA Process (OU=Berthiaume du Tremblay/OU=Reg06/O=SSSS): Certificate Request processed.
2012-03-09 14:43:22 The ACL in database mail\CHSLD\bert\TTESTGRA.nsf has been changed by TCR06APP00009/Serveurs/SSSS.
2012-03-09 14:43:23 Database mail\CHSLD\bert\TTESTGRA.nsf deleted by TCR06APP00009/Serveurs/SSSS
2012-03-09 14:44:12 AMgr: Error opening database 'mail\CHSLD\bert\TTESTGRA.nsf' after receiving agent document update message:

File does not exist

We have used all expertice (admins and developpers) and have no solution to this big problem.
We would appreciate if you can gives us support or a hot fix to this bug if any.

Thanks
Alfredo Duran
Développeur et Architecte Web
Projet: Migration of user
Technocentre régional
Agence de la santé et des services sociaux de Montréal
4835, avenue Christophe-Colomb
Montréal (Québec)
H2J 3G8
Tél : 514 597-2058 # 4082
Télécopieur : 514 524-3362
alfredo.duran@ssss.gouv.qc.ca
goznevi@gmail.com
http://intranet.mtl.rtss.qc.ca


Feedback number WEBB8SNJZ6 created by Alfredo A Duran on 03/23/2012

Status: Open
Comments:





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