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developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

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Subject: Router: Message xxxxxxxx rejected for policy reasons
Feedback Type: Problem
Product Area: Domino Server
Technical Area: Error Message
Platform: Linux client - RHEL
Release: 8.5.3
Reproducible: Intermittent

I am having an intermittent problem. At times lotus mail server rejects an email with error 'Router: Message 00304BCD rejected for policy reasons'. I checked the log on 21/11 email was sent to 3 users, same delivered successfully. But yesterday an email was sent to same 3 users, this time mail rejected with message 'rejected for policy reasons'. I checked existing rules on the server and did not find anything which could block the email. How can I troubleshoot the issue? I have 9 rules on the server, how can I know which specific rule is blocking the email. Thanks to help.

Feedback number WEBBATJ8WV created by Gavinash A Parboteeah on 11/28/2017

Status: Open

Router: Message xxxxxxxx rejected f... (Gavinash A Parb... 28.Nov.17)
. . Keep in mind, it's a policy reason,... (Mike Woolsey 30.Nov.17)


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