Skip to main content
Information Mgmt
New to Lotus
How to buy
Live demos
Technical library
Forums & community
Java™ technology
Open source
SOA and Web services
Web development
My developerWorks
About dW
Submit content

developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

Sign in to participate Previous Next
Subject: Lotus Traveler InBox not Showing Up
Feedback Type: Question
Product Area: Domino Server
Technical Area: Functionality
Platform: Windows 2003 server
Release: 8.5
Reproducible: -Reproducibility-

I have a Lotus Traveler user who's inbox in his email database on our domino server got corrupt. Nothing that I did would fix it so, I gave him a new email database with the same name as his old db and with the same ACL etc.

When he syncs with his phone, his Inbox is not syncing. It is almost as if the software is still looking as his old email db because if you go in and try to manager his folders, all the folders from his old DB are listed.

We are on Lotus Domino 8.5 and Traveler 8.5.
I have applied the latest fixes and this is still happening.

Also, I went in and completely deleted him from Traveler on the server and removed everything including the Windows Mobile client from his phone. Any ideas of where else I may need to look? His old DB is still available for reference on the server but has a completely different replica ID, file name etc.

Thanks for any help!

Feedback number WEBB7TWSA6 created by Holly A Bellie on 07/13/2009

Status: Open

Lotus Traveler InBox not Showing Up... (Holly A Bellie 13.Jul.09)
. . Traveler and delete user (Corey Quinn 15.Jul.09)
. . . . Fixed! (Holly A Bellie 17.Jul.09)


Search this forum

Sign In or Register

 Sign In or Register
Sign in
Forgot your password?
Forgot your user name?
Create new registration

Member Tools

RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS
More Lotus RSS feeds


Forum use and etiquette
Native Notes Access
Web site Feedback

Lotus Support

 Lotus Support
IBM Support Portal - Lotus software
Lotus Support documents
Lotus support by product
Lotus support downloads
Lotus support RSS feeds


IBM Composite Applications
IBM Mashup Center
IBM Connections
IBM Connections Cloud Developers
IBM Docs
IBM Forms
IBM Mobile Connect
IBM Sametime
IBM SmartCloud for Social Business
IBM Web Experience Factory
Lotus Domino
Lotus Domino Designer
Lotus Expeditor
Lotus Foundations
Lotus iNotes
Lotus Instructor Community Courseware
Lotus Notes
Lotus Notes & Domino Application Development
Lotus Notes Traveler
Lotus Protector
Lotus Quickr
Lotus Symphony
IBM Web Content Manager
WebSphere Portal

Lotus Forums

 Lotus Forums
Notes/Domino 9.0
Notes/Domino 8.5 + Traveler
Notes/Domino XPages development forum
Notes/Domino 8
Notes/Domino 6 and 7
IBM Connections
IBM Mobile Connect
IBM Sametime
IBM SmartCloud Notes
Lotus Enterprise Integration
Lotus Protector
Lotus Quickr
Lotus SmartSuite