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developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

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Subject: Lotus Traveler InBox not Showing Up
Feedback Type: Question
Product Area: Domino Server
Technical Area: Functionality
Platform: Windows 2003 server
Release: 8.5
Reproducible: -Reproducibility-

I have a Lotus Traveler user who's inbox in his email database on our domino server got corrupt. Nothing that I did would fix it so, I gave him a new email database with the same name as his old db and with the same ACL etc.

When he syncs with his phone, his Inbox is not syncing. It is almost as if the software is still looking as his old email db because if you go in and try to manager his folders, all the folders from his old DB are listed.

We are on Lotus Domino 8.5 and Traveler 8.5.
I have applied the latest fixes and this is still happening.

Also, I went in and completely deleted him from Traveler on the server and removed everything including the Windows Mobile client from his phone. Any ideas of where else I may need to look? His old DB is still available for reference on the server but has a completely different replica ID, file name etc.

Thanks for any help!

Feedback number WEBB7TWSA6 created by Holly A Bellie on 07/13/2009

Status: Open

Lotus Traveler InBox not Showing Up... (Holly A Bellie 13.Jul.09)
. . Traveler and delete user (Corey Quinn 15.Jul.09)
. . . . Fixed! (Holly A Bellie 17.Jul.09)


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