When employees who have been using Traveler leave our company, I try to delete them from the Lotus Traveler.nsf.
I give the server the command 'Tell traveler delete <deviceid> <userid>', and the server responds 'command tell traveler delete ..... completed successfully'. But the device/user document is still in the Traveler database.
So I have no errors, but the system doesn't seem to work.
What to do?
Feedback number WEBB8XNDFE created by Karen B. Andersen on 08/30/2012