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developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

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Subject: mail file does not exists
Feedback Type: Problem
Product Area: Administration
Technical Area: Administration
Platform: ALL
Release: 8.5.2
Reproducible: Unknown

Hi,

In our environment we have to domino servers:

Notes/RICCIONE = Domino 5.0.11 on windows NT 5
PostaLAN/RICCIONE = Domino 8.5.2FP2 on Linux 2.6.18-164.el5 #1 SMP Thu sep3

Many users have been migrated from the R5011 to the R852, some users are still in the R5011.

When i send a mail to a specific R5011 user i have this error:
2 Retry(20) NRPC [$LocalDelivery] mail/eraffael
Last error: File does not exist
Next retry: 01/12/2012 12:24:08 PM

- the mail/eraffel file doesn't exists, but the mail should be delivered to the mail/eraffael.nsf in the Notes/RICCIONE server

- in the person document i have:


Mail system:

Notes

Domain:

RICCIONE

Mail server:

Notes/RICCIONE

Mail file:

mail\eraffael.nsf

But the PostaLAN/RICCIONE router always try to send mail to the local recipient instead of transfer mail to the R5011 server! as you can see in the console log:

01/12/2012 08:32:10 AM Router: Delivery to local recipient Elena Raffaelli/RICCIONE is ready with 1 messages
01/12/2012 08:32:10 AM Error delivering to POSTALAN/RICCIONE mail/eraffael; File does not exist
In the person document i have

If i send a mail to other R0511 users it works fine!

01/12/2012 12:26:39 PM Router: Transfer to server NOTES/RICCIONE is ready with 1 messages
01/12/2012 12:26:39 PM Router: Transfer thread [00000012] searching for work
01/12/2012 12:26:39 PM Router: Transfer thread [00000012] purging link messages to NOTES/RICCIONE
01/12/2012 12:26:39 PM Router: Transferring mail to NOTES/RICCIONE via Notes
01/12/2012 12:26:39 PM Router: Transferred 1 messages to NOTES/RICCIONE via Notes
01/12/2012 12:26:39 PM Router: Message 003ED346 transferred to NOTES/RICCIONE for Adriano Martini/RICCIONE from Marco Tiraferri/RICCIONE OFFD2C174E:5726DA3C ONC1257983:003ED346 Size: 1K via Notes

why the router doesn't understand the mail server from document as it does with the other user?
This is the matini's person document , the only difference is the Domain, tryed to remove the domain in raffaelli's doc with no success


Mail system:

Notes

Domain:


Mail server:

Notes/RICCIONE

Mail file:

mail\anama.nsf

Thank's for any idea!

Marco


Feedback number MTII8QFBVH created by Marco Tiraferri on 01/12/2012

Status: Open
Comments:

mail file does not exists (Marco Tiraferri... 12.Jan.12)
. . Mail file name format? (Anthony Dezanet... 12.Jan.12)
. . . . i don't think it's the right way (Marco Tiraferri... 13.Jan.12)
. . Re: mail file does not exists (Rob Stitt 12.Jan.12)
. . . . restarted anything!! (Marco Tiraferri... 13.Jan.12)
. . . . . . Re: mail file does not exists (Rob Stitt 9.Feb.12)




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