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developerWorks  >  Lotus  >  Forums & community  >  IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler)

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Subject: iPad Message has not been downloaded from the server
Feedback Type: Problem
Product Area: Notes Traveler
Technical Area: Error Message
Platform: iPhone
Release: 8.5.2
Reproducible: Intermittent

Opening a new message from Inbox:
"message has not been downloaded from the server"
This error appears to some users, from time to time, using iPads first and second generation. The content of the email is blank. The original message can be viewed using Notes client or web, it may contain only text, or images, or attachments.

Opening and closing the message several times downloads the message.

Still testing using 3G and Wi-Fi. But it seems to happen using either connection.

Googleing the message error, it happens mostly with POP3 accounts, but also with Exchange server although it seems related to the time and date of the device.

Already deleted the profile and reinstalled from mysvr/servlet/traveler.

Has anyone had this error ?

Thank you !

Feedback number WEBB8M7JK5 created by Alfa Tecnologias on 09/30/2011

Status: Open

iPad Message has not been downloade... (Alfa Tecnologia... 30.Sep.11)
. . RE: iPad Message has not been downl... (Robert S Sielke... 1.Oct.11)
. . . . External Server URL (Alfa Tecnologia... 6.Oct.11)


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