Mar 15, 2017, 9:19 AM
13 Posts

VOP inbox refresh time huge delay

  • Category: Verse On Premises
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 5

Still on the version 1.0.1.1 a huge delay in refreshing VOP inbox. :(:(

It is  useless because of that.

Mar 16, 2017, 10:07 AM
15 Posts
Being investigated for a later release
Thanks for the report...
Mar 16, 2017, 10:23 AM
2 Posts
Hi, does it happen when you long in VOP at first time or just scroll down to next page to ...
Mar 17, 2017, 9:41 AM
13 Posts
...

It is a problem with showing new messages.

So when you receive new message, new calendar entry and so on, you have to wait for about 30 minutes to see them in Inbox.

If you refresh your inbox manualy it shows new message almost immediately. This problem doesn't occur on iNotes on the same server.

 

 

Apr 21, 2017, 5:52 AM
7 Posts
same issue but longer than 30min

I've waited more than 30 min on the same "inbox view" and haven't seen any incoming mail (received about 40 min ago). Only after switching back and forth with a different mail folder I could see the inbox view refreshed.

That's definitely an important issue in terms of user experience.

Note: i Notes on the same server is working perfectly (auto-refresh, display of new emails within 5 minutes)

Alexandre