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Sep 20, 2016, 3:25 PM
9 Posts

eml documents with return receipts not accessed by receiver sends return receipt every time document opened

  • Category: Mail
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags: eml,return receipt
  • Replies: 2

I've created a test document with attachment enabled return receipt and sent from outlook to a user in a Lotus notes environment.  In the different Lotus Notes environment after running an agent that removes the return receipt, then knocking my access down to reader access I drag the document to a folder, which makes the document an eml document

I then open the document in Lotus notes and it generates a return receipt.   Every time I open the document it generates a return receipt.  If the return receipt was still enabled this would make sense to me, but if I've removed the return receipt mark why is it generating a return receipt?

I read that in 2014 there was seemingly a issue that Lotus had and fixed shortly there after.

Is there a way to prevent return receipts from being generated after made into an eml document?

Both server and client are at 9.x

Sep 21, 2016, 9:26 AM
9 Posts
thanks. is there more information on this?

How long has it been an issue.  Is it an issue if someone is using a client version earlier than 9.0.  Does this only happen in Lotus Notes or does this issue cause Outlook to generate return receipts also?


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