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Nov 28, 2018, 4:04 PM
16 Posts

Paid support - IBM/HAL , VMS/WNT , IBM/HCL :)

  • Category: Other
  • Platform: All Platforms
  • Release: 9.0.1
  • Role:
  • Tags: Paid Support
  • Replies: 1

G'Day Guys

Now that this forum is about to close, what are the options for paid support ?

I'm guessing that IBM will continue to provide this service for a while paid support.

Now that Dom. X is coming over the hill we are considering adding X as SAAS in the new year / near future.

But, what is HCLs role when it comes to paid support. Is it going to be for Dom X. only ?

Maybe we need a Cooperative ?

We still think that Dom. is easily the best 'Legacy' code base ( full stop ) & my 11YO son calls its a mega retro. system (MRS) :)

NG

Nov 29, 2018, 3:50 PM
1 Posts
I don't know
Wish I had more to say, but I'm not at all familiar with how support will work going forward. My best suggestion is for you to contact IBM Support directly. Hope that helps.

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