Jan 9, 2017, 10:02 AM
5 Posts

Verse on Premises Address Issues

  • Category: iNotes
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 1

VOP seems to have problems with email messages that have a "person"<email addresss>  or a person/other notes domain format.

There are 6 messages in the inbox from  "bill smith"<bill.smith@somewhere.com>   and 6 messages from Joe Jones/Somewhere/US

Clicking on one of the messages and then on Bill Smith, VOP will say there are no messages and to check the spelling.

Sending a message to Bill Smith results in messages going to bill.smith@somewhere.com

Adding Bill Smith to "Important People" produces the same "no messages found" error.

Additionally, if Joe Jones is a user in an adjacent domain that sends a message as Joe Jones/Somewhere/US.   VOP finds the name "Joe Jones" and again, finds no messages.