Apr 7, 2017, 10:18 AM
155 Posts

FP8 issue: Sending of email no longer expands private groups

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: FP8
  • Replies: 5

User creates a private group, for example 5 people in customer service.  Calls the group CS.   Contains Tom, Dick, Harry, Mary and Jane.  Prior to FP8 she sends email out to CS and the To: got expanded to all the recipients.  A recipient could to a "reply to all" and continue the conversation.  Upon installation of FP8 it no longer expands the group.  One of the recipients tries to do a 'reply to all' and gets an invalid address for CS.


Service Request 53181,082,000

According to IBM they will: "be creating an enhancement request for this issue so that the developers can review this for possible fix in future releases."

Apr 13, 2017, 8:39 AM
334 Posts
Hm. It's a bug, though.

Wonder why they'd mismark it for an enhancement: private groups are by design, not publicized to other people.

Consider what you'd reveal by creating a group, "Managers like Hitler". They're revealing private information to the world.

Apr 14, 2017, 8:55 AM
155 Posts
Workaround: Press F9 to expand the group

The workaround is to press F9 to expand the group before pressing send.

Apr 14, 2017, 8:57 AM
155 Posts
Code modification

We looked at the logic in F9 and implemented that automatically in the Send.

May 12, 2017, 10:13 AM
41 Posts
You can override it in delivery options
I like having it suppressed by default because of people who abuse reply-all.
May 12, 2017, 10:16 AM
41 Posts
oops maybe it's different in FP8
I'm on FP7.