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Jun 27, 2014, 10:10 AM
5 Posts

Mac OS X: IBM Notes 9.0.1 failed to start after uprading Java

  • Category: Notes Client
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: Administrator
  • Tags: Mac OS X,Java,Client
  • Replies: 7

The installed IBM Notes client 9.0.1 refuses to startup after installing a newer JRE/JDK in Mac OS X. The requirement to update Java came from the Eclipse Luna which is used for non-Domino developments.

The splash screen is showing up for a second and disappears. No NSD is created and only one line is shown in the system log:

27.06.14 16:05:12.813 com.apple.launchd.peruser.501[166]: (com.ibm.Notes.67616[618]) Exited with code: 1
 

Where can I explicitly specify the JRE used by IBM Notes?

Thanks
Andy Brunner

 

 

Jun 27, 2014, 3:09 PM
10 Posts
Suggest reinstalling Java 6
OS X generally supports two versions of Java.  Java 7 (and later versions) can be downloaded from Oracle and used for Eclipse, web apps, etc.  It ONLY includes a 64-bit runtime.  IBM Notes 9.0.1 is a 32 bit application, and so cannot use Java 7 on Mac.  

Java 6 is produced and maintained by Apple, and is downloaded automatically when a user tries to install or start IBM Notes. Java 6 is provided in both 32 and 64 bit forms, and IBM Notes uses the 32 bit version.  

To resolve this, I suggest you shut down all Java applications (IBM Notes/Sametime/Symphony/Eclipse) and download and install Java 6 from Apple at the link below.  Since IBM Notes is a 32 bit application, it will only see the 32 bit Java 6 install, and use that by default.  There is no need to explicitly tell Notes which JVM to use.  

http://support.apple.com/kb/DL1572

Jun 30, 2014, 4:51 AM
98 Posts
Same issue here
I reinstalled Notes 9.0.1 FP1 IF1 and this solved the issue for me.
Jun 30, 2014, 11:31 AM
5 Posts
Solved (Was not easy)

Hello Michael

- Tried IF1 installation - Failed

- Tried FP1 installation - Failed

- Tried Notes uninstall and complete 9.0 install - Failed

 

Finally I solved the problem:

- Re-installed Apple "Java for OS X 2014-001" (This was strange, since Apple's Java 1.6 was running fine)

- Notes Installation 9.0 + FP1 + IF1

 

Now Eclipse Luna is running fine with Java 8 and Notes 9 is also working again.

Thanks for your help.

Andy

Jul 1, 2014, 2:04 AM
98 Posts
You wrote:
'Tried Notes uninstall and complete 9.0 install - Failed'
How did you uninstalled the Notes client? I deleted manually the following files and folders and then I reinstalled Notes:

- IBM Notes (Program) -> '~/Applications'
- IBM Application Support (Folder) -> '~/Applications'
- IBM Notes Data (Folder) -> '~/Users/<Username>/Library/Application Support'
- Notes Preferences (File) -> '~/Users/<Username>/Library/Preferences'
- com.ibm.Notes.plist (File) -> '~/Users/<Username>/Library/Preferences'
- com.ibm.Notes.plist.lockfile (File) -> '~/Users/<Username>/Library/Preferences'
- Eclipse.plist (File) -> '~/Users/<Username>/Library/Preferences'
- Eclipse.plist.lockfile (File) -> '~/Users/<Username>/Library/Preferences'
- com.ibm.Notes (Folder) -> '~/Users/<Username>/Library/Caches'
- eclipse (Folder) -> '~/Users/<Username>/Library/Caches'
- com.ibm.Notes.savedState (Folder) -> '~/Users/<Username>/Library/Saved Application State
- IBM Notes Installer.pkg (File) -> '~/Library/Receipts'
- IBM Notes Installer_de.pkg (File) -> '~/Library/Receipts'  
- IBM Notes Fixpack.pkg (File) -> '~/Library/Receipts'  
- IBM Notes Hotfix.pkg (File) -> '~/Library/Receipts'
- Xpdcoreinstaller.pkg (File) -> '~/Library/Receipts'
Jul 2, 2014, 1:24 AM
5 Posts
Notes 9 DMG includes uninstall

Hello Michael

In the Notes 9.0 DMG file, there is an uninstall.app. I was also supprised when I first saw it :)

Of course, some of the files in the data directory are not touched my the uninstall process, e.g. notes.ini, names.nsf.

Jul 2, 2014, 7:50 AM
98 Posts
I know that, but...
...this do not remove Notes completely.

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