Nov 23, 2017, 12:22 AM
1 Posts

Lotus client 9 is getting crashed

  • Category: Notes Client
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: End User
  • Tags:
  • Replies: 2


One of our Mac OS sierra user's lotus notes client is getting crashed when he opens a particular mail document in his mail box.

His notes client version is 9.0.1.

Can you help us to find the reason and how to fix it. Thanks.






Nov 29, 2017, 11:43 AM
181 Posts
Some questions

Was the email received by other people in your organization? If so, does it crash their client? Have you tried uninstalling and reinstalling the Notes client on the one user's Mac?