Nov 7, 2017 10:09 AM
3 Posts

Server crashes during local archiving

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer
  • Tags:
  • Replies: 1

dear experts,

Recently, i found two mailboxes where the end user, when trying to archive locally, repeatedly manages to crash the whole server.

Part of the nsd log where it seems to go wrong:

@[ 9] 0x7FEF6F7D217 nnotes.Panic+1047 (0,12581D10030C77A,ce0eec8,0)
@[10] 0x7FEF6F83B1C nnotes.LockHandleExt+284 (0,ce0efb9,88e,7FEF7D9A088)
@[11] 0x7FEF6F83E12 nnotes.OSMemGetFaultHandleExt+34 (0,7FEF8F37DE0,7FEF8F37D10,1229d138)
@[12] 0x7FEF77395BC nnotes.OSLockPoolWithStatus+76 (ce0ef98,0,0,ce0f118)
@[13] 0x7FEF773A21E nnotes.OSLockPool+30 (ce0ef98,0,ce0f0f8,0)
@[14] 0x7FEF7D8CB8D nnotes.NSFNoteGetCreateDate+413 (0,be2f028,34,be23728)
@[15] 0x7FEF78387CB nnotes.CArchSetPolicy::FindArchiveCandidate+1675 (59912a90,0,0,0)
@[16] 0x7FEF7E5BF91 nnotes.DbSelectDocsForArchiving+1153 (0,88e,905,88e)
@[17] 0x7FEF78699CC nnotes.DbGetArchiveNotes+76 (88e,200000000,4b6d560,0)
@[18] 0x7FEF7869B13 nnotes.NSFDbGetArchiveNotesExt3+115 (0,ce0f6e0,0,7FEF8320000)
@[19] 0x7FEF1AF0F88 nserverl.ServerDbGetArchiveNotes+568 (506f0e18,5e900002,5e900007,ce0f910)
@[20] 0x7FEF1ABD854 nserverl.DbServer+3380 (ba820058,8fe80009,0,5e900002)
@[21] 0x7FEF1AD85D7 nserverl.WorkThreadTask+1847 (ba67000a,5a9c420,ce00000,ba820058)
@[22] 0x7FEF1A91AD9 nserverl.Scheduler+921 (a4a6b8,ba67000a,5a9d190,7311348)
@[23] 0x7FEF6F8D782 nnotes.ThreadWrapper+258 (0,0,0,0)
 [24] 0x774859cd kernel32.BaseThreadInitThunk+13 (0,0,0,0)
 [25] 0x775ba561 ntdll.RtlUserThreadStart+33 (0,0,0,0)

nfixup didn't find corrupted documents in the database and ncompact -c didn't solve the behavior either. When browsing through the All Document view, i couldn't find any weird values at the document properties  'created' and 'modified'.

Could anybody give me a hint about where to search for a solution?

From a replica of the database on a test server, archiving didn't give any problem. Both servers are running Domino 9.0.1 FP9

Thanks,

Roel

Nov 7, 2017 3:20 PM
143 Posts
Call support and ask for a HotFix for you server for SPR PMGYAMDCQX
Looks like it will be fixed in 9.0.1 FP10 when it is released...

jpaganet@us.ibm.com