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developerWorks  >  Lotus  >  Forums & community  >  Notes from Lotus Support

Notes from Lotus Support

developerWorks
Lotus Support news

Hello everyone,

I want to make you aware of a Notes/Domino 8.5.3 template regression that we've found and how to get past it.

Due to a fix for an SPR in the 8.53 codestream, we found a regression that would affect customer using policies with pre-8.01 clients.  The effect of the regression is to have policy settings be in effect for pre-8.01 clients that should not be.  8.01 clients and later are not affected.

The backout steps have been verified in-house and also used at the customer site that raised the issue initially.  The steps are simple and straightforward, if you have any questions please post a comment.  We're working on getting a technote published.
               
Regards,
Mark

Here are the instructions:

  • Open pubnames.ntf in the Domino Designer
  • Open the PolicyManagement script library
  • Click on the ComputeHAItemList subroutine
  • Find the following lines of code:
                         
'                                        Set itemToDelete = hPolicy.GetFirstItem(pRefItemName)                

'                                        If Not itemToDelete Is Nothing Then                                  

'                                                itemToDelete.SaveToDisk = False                                    
'                                        End If  

                                       
  • Uncomment these lines of code (remove the ' character at the beginning of each line)
  • Save the subroutine
  • Exit the Domino Designer
  • Replace the design of your names.nsf with this version of pubnames.ntf
  • Edit and resave any Policy Settings documents that have the issue


Copied from the Domino Policies Demystified blog

Mark Skurla | 2 February 2012 01:26:53 PM ET | | Comments (1) | Permanent Link

Check out the latest edition of the "Support Content Highlights newsletter for IBM LotusLive Notes".  It's now available online in the technote linked below:

Technote #7021958
-- "Support Content Highlights newsletter for IBM LotusLive Notes"

Jeffrey Messore | 25 January 2012 12:40:28 PM ET | | Comments (0) | Permanent Link

The LotusLive Admin customer course is now updated for the latest service update.  

The course can be found in two locations/formats: the original location/format, and now also the LotusLive wiki:

Original format:  Configuring and administering IBM LotusLive Connections, LotusLive Engage and LotusLive iNotes

Wiki: Configuring and administering IBM LotusLive Connections, LotusLive Engage and LotusLive iNotes

The course is always kept in sync between the two formats/locations.

Tip:  The course is searchable and translatable in the LotusLive wiki.  These capabilities are not available in the original format.


Locating the course in the LotusLive wiki

Locating the course:   If you do not have the URL in the table above handy, the easiest way to locate the course in the LotusLive wiki is to click the Learning Center tab at the top and expand Education in the navigator.

Search and Translation:  In the LotusLive wiki, the search and translation engines are in the upper right.

Image:LotusLive Admin course, Configuring and administering IBM LotusLive Connections, LotusLive Engage and LotusLive iNotes, is now updated for the latest service update (Dec 2011)

Jessica Piziak | 18 January 2012 09:50:38 AM ET | | Comments (0) | Permanent Link

As of December 16, the LotusLive Notes customer courses are now updated for the latest service update.  

As announced in November, the courses now can be found in two locations/formats: the original location/format, and now also the LotusLive wiki:

Course
Original format
LotusLive wiki
Hybrid
Service-only


The courses are always kept in sync between the two formats/locations.

Tip:  The courses are searchable and translatable in the LotusLive wiki.  These capabilities are not available in the original format.


Locating the courses in the LotusLive wiki

Locating the courses:   If you do not have the URL in the table above handy, the easiest way to locate the courses in the LotusLive wiki is to click the Learning Center tab at the top and expand Education in the navigator.

Search and Translation:  In the LotusLive wiki, the search and translation engines are in the upper right.

Image:LotusLive Notes courses are now updated for the latest service update (Dec 2011)

Ellen Tiberi | 5 January 2012 11:25:03 AM ET | | Comments (0) | Permanent Link

The latest edition of "Support Content Highlights newsletter for IBM Lotus Notes, Domino, iNotes & Notes Traveler" is now available online in the technote linked below:

Technote #7017389
 -- Featured documents for IBM Lotus Notes, Domino, iNotes & Notes Traveler

Joy Freeman | 18 November 2011 05:16:50 PM ET | | Comments (2) | Permanent Link

The following customer courses are now available in the LotusLive wiki:

-Configuring and administering LotusLive Notes in a Service-only environment


-Configuring and administering LotusLive Notes in a Hybrid environment


Benefits
of publishing these courses in the LotusLive wiki:

  • The course exercises are translatable on the fly.
  • Each individual exercise in each course is searchable in the LotusLive wiki, search engines such as Google, and the IBM Support Portal
  • The exercises are taggable to further enhance searches.
  • Versatility of course content
    • Course exercises are represented not only in their original course format, but also as individual wiki articles.
    • You can still take the courses, from start to finish, using the step-by-step instructions for configuration, administration, and end user tasks associated with LotusLive Notes.
    • Individual exercises show up in search results:
      • Allows you to find quick answers to specific questions, outside of taking formal course
      • Exercises contain troubleshooting tips that can aid in solving problems you encounter
One method of locating the courses in the LotusLive wiki, is to click the Learning Center tab and expand Education in the navigator:

Image:LotusLive Notes courses now easily accessible, searchable, translatable!

When you click the desired course in the navigator, a table of contents opens on the left, displaying the course lessons and exercises.

Ellen Tiberi | 18 November 2011 10:40:12 AM ET | | Comments (0) | Permanent Link

Customers use IBM Support Assistant (ISA) Lite to find information, collect and analyze product logs, and submit collected data to IBM Support.  For download and instructions for using ISA Lite for Notes/Domino, see Technote #1415777: Collecting Data: Read first for Lotus Notes & Domino.

Tracey Toombs | 7 November 2011 01:22:39 PM ET | | Comments (8) | Permanent Link


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