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<channel><title>Notes from Lotus Support | Categorised Content</title><description>Lotus Support news</description><link>http://www.lotus.com/ldd/nflsblog.nsf/</link><language>en-us</language><lastBuildDate>Tue, 30 Sep 2008 13:18:40 -0400</lastBuildDate>
<item><title>Fixes for Lotus Connections 2.0</title><pubDate>Tue, 17 Jun 2008 11:32:45 -0400</pubDate><description><![CDATA[ There are a few fixes (patches) for the newly-released Lotus Connections 2.0 that Development has just made available on IBM Fix Central. Note that you must first download this Update Installer whic]]></description><link>http://www.lotus.com/ldd/nflsblog.nsf/dx/Connections20_Fixes</link><dc:subject>Self%20assist</dc:subject><dc:creator>Jennifer Kelley</dc:creator><comments>http://www.lotus.com/ldd/nflsblog.nsf/dx/Connections20_Fixes?opendocument&amp;comments</comments><guid isPermaLink="true">http://www.lotus.com/ldd/nflsblog.nsf/dx/Connections20_Fixes</guid><wfw:commentRss> http://www.lotus.com/ldd/nflsblog.nsf/dxcomments/Connections20_Fixes</wfw:commentRss><wfw:comment> http://www.lotus.com/ldd/nflsblog.nsf/dx/Connections20_Fixes?opendocument&amp;comments</wfw:comment></item>
<item><title>Another OCCS article went live this week!</title><pubDate>Fri, 25 Apr 2008 11:55:59 -0400</pubDate><description><![CDATA[ This week the third of four articles in the OCCS series was published on developerWorks: "Open collaboration client solution: Technical planning". Abstract: Learn the steps involved in migrating your]]></description><link>http://www.lotus.com/ldd/nflsblog.nsf/dx/04252008115745AMJKELPK.htm</link><dc:subject>Self%20assist</dc:subject><dc:creator>Leslie Gallo</dc:creator><comments>http://www.lotus.com/ldd/nflsblog.nsf/dx/04252008115745AMJKELPK.htm?opendocument&amp;comments</comments><guid isPermaLink="true">http://www.lotus.com/ldd/nflsblog.nsf/dx/04252008115745AMJKELPK.htm</guid><wfw:commentRss> http://www.lotus.com/ldd/nflsblog.nsf/dxcomments/04252008115745AMJKELPK.htm</wfw:commentRss><wfw:comment> http://www.lotus.com/ldd/nflsblog.nsf/dx/04252008115745AMJKELPK.htm?opendocument&amp;comments</wfw:comment></item>
<item><title>Sametime Essentials</title><pubDate>Tue, 26 Feb 2008 20:46:57 -0400</pubDate><description><![CDATA[ I'm very excited to pass this news along. The "Sametime Essentials" training that is used internally to train the Sametime Support Engineers has been modified for customer use and made available to t]]></description><link>http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_Essentials</link><dc:subject>Self%20assist</dc:subject><dc:creator>Jennifer Kelley</dc:creator><comments>http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_Essentials?opendocument&amp;comments</comments><guid isPermaLink="true">http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_Essentials</guid><wfw:commentRss> http://www.lotus.com/ldd/nflsblog.nsf/dxcomments/Sametime_Essentials</wfw:commentRss><wfw:comment> http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_Essentials?opendocument&amp;comments</wfw:comment></item>
<item><title>Have you heard about blogged.com?</title><pubDate>Tue, 26 Feb 2008 13:15:39 -0400</pubDate><description><![CDATA[ Have you heard about blogged.com? I know, just what the virtual world needs, another blog directory. But blogged.com is also a service that rates blogs. The editors of the site initially rate all o]]></description><link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Blogged</link><dc:subject>Self%20assist</dc:subject><dc:creator>Jennifer Kelley</dc:creator><comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Blogged?opendocument&amp;comments</comments><guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Blogged</guid><wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/Blogged</wfw:commentRss><wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Blogged?opendocument&amp;comments</wfw:comment></item>
<item><title>Lotus Sametime FAQs</title><pubDate>Sat, 23 Feb 2008 07:33:19 -0400</pubDate><description><![CDATA[ The following was distributed last night to many of our Lotus Sametime customers. We take input from many groups inside the Support organization, to gather the documents that we feel would be most us]]></description><link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Sametime_FAQs</link><dc:subject>Self%20assist</dc:subject><dc:creator>Jennifer Kelley</dc:creator><comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Sametime_FAQs?opendocument&amp;comments</comments><guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Sametime_FAQs</guid><wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/Sametime_FAQs</wfw:commentRss><wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Sametime_FAQs?opendocument&amp;comments</wfw:comment></item>
<item><title>Notice anything new? Part 2</title><pubDate>Wed, 20 Feb 2008 18:39:05 -0400</pubDate><description><![CDATA[ When we announced the new support page design for the main IBM Software support pages this past September, we indicated that the next phase of this new design would be deployed on the product-level]]></description><link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/notice-anything-new-part-2</link><dc:subject>Self%20assist</dc:subject><dc:creator>Scott Puls</dc:creator><comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/notice-anything-new-part-2?opendocument&amp;comments</comments><guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/notice-anything-new-part-2</guid><wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/notice-anything-new-part-2</wfw:commentRss><wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/notice-anything-new-part-2?opendocument&amp;comments</wfw:comment></item>
<item><title>Loads of free Sametime training!</title><pubDate>Wed, 13 Feb 2008 06:55:27 -0400</pubDate><description><![CDATA[ IBM Education Assistant has just added a series of Lotus Sametime training videos. Each session is 5 to 10 minutes each and walks the viewer through steps to configure the Sametime Gateway. The fol]]></description><link>http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_IEA</link><dc:subject>Self%20assist</dc:subject><dc:creator>Jennifer Kelley</dc:creator><comments>http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_IEA?opendocument&amp;comments</comments><guid isPermaLink="true">http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_IEA</guid><wfw:commentRss> http://www.lotus.com/ldd/nflsblog.nsf/dxcomments/Sametime_IEA</wfw:commentRss><wfw:comment> http://www.lotus.com/ldd/nflsblog.nsf/dx/Sametime_IEA?opendocument&amp;comments</wfw:comment></item>
<item><title>Check out the revamped Lotus &quot;Clickaway&quot; page</title><pubDate>Wed, 13 Feb 2008 06:17:44 -0400</pubDate><description><![CDATA[ Check out the revamped Lotus "Clickaway" page -- 5 new tools are highlighted! We have an array of support tools (most of them FREE, and some award-winning!) that make it easy and effective for yo]]></description><link>http://www.lotus.com/ldd/nflsblog.nsf/dx/Updated_ClickAway</link><dc:subject>Self%20assist</dc:subject><dc:creator>Karen Gallo Messore</dc:creator><comments>http://www.lotus.com/ldd/nflsblog.nsf/dx/Updated_ClickAway?opendocument&amp;comments</comments><guid isPermaLink="true">http://www.lotus.com/ldd/nflsblog.nsf/dx/Updated_ClickAway</guid><wfw:commentRss> http://www.lotus.com/ldd/nflsblog.nsf/dxcomments/Updated_ClickAway</wfw:commentRss><wfw:comment> http://www.lotus.com/ldd/nflsblog.nsf/dx/Updated_ClickAway?opendocument&amp;comments</wfw:comment></item>
<item><title>New look to Fix Central!</title><pubDate>Wed, 30 Jan 2008 17:27:24 -0400</pubDate><description><![CDATA[ IBM Support's Fix Central has a new look. Last week, Fix Central introduced some new features and changes in the interface. You can now search for fixes by entering keyword text, in addition to usin]]></description><link>http://www.lotus.com/ldd/nflsblog.nsf/dx/FixCentral_Improvements</link><dc:subject>Self%20assist</dc:subject><dc:creator>Jennifer Kelley</dc:creator><comments>http://www.lotus.com/ldd/nflsblog.nsf/dx/FixCentral_Improvements?opendocument&amp;comments</comments><guid isPermaLink="true">http://www.lotus.com/ldd/nflsblog.nsf/dx/FixCentral_Improvements</guid><wfw:commentRss> http://www.lotus.com/ldd/nflsblog.nsf/dxcomments/FixCentral_Improvements</wfw:commentRss><wfw:comment> http://www.lotus.com/ldd/nflsblog.nsf/dx/FixCentral_Improvements?opendocument&amp;comments</wfw:comment></item>
<item><title>Having trouble uploading files to Support?</title><pubDate>Tue, 22 Jan 2008 07:22:05 -0400</pubDate><description><![CDATA[ The following is a link to the external-facing Enhanced Customer Data Repository (EcuRep) interface. It can be used if you are having problems uploading using the standard FTP site or if you need inf]]></description><link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Ecu_Rep</link><dc:subject>Self%20assist</dc:subject><dc:creator>Louis Orenstein</dc:creator><comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Ecu_Rep?opendocument&amp;comments</comments><guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Ecu_Rep</guid><wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/Ecu_Rep</wfw:commentRss><wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/Ecu_Rep?opendocument&amp;comments</wfw:comment></item>

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