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developerWorks  >  Lotus  >  Forums & community  >  Notes from Lotus Support

Notes from Lotus Support

developerWorks
Lotus Support news


welcome

This is the first edition of the revised Support Content Highlights publication for IBM Lotus Notes and Domino (formerly known as "Responses to Frequently Asked Questions about Lotus/Domino"). This publication contains links to technical content that is frequently requested or identified by IBM Support as valuable.


support announcements













featured

technical

content

technotes

open mics

developerWorks & wiki articles





domino configuration
tuner
Domino Configuration Tuner is such a helpful tool, it deserves its own section.

Take 30 seconds to download the easy-to-use Domino Configuration Tuner (DCT) and start comparing your Domino environment to a set of best practice rules to identify configuration problems.  Once you have DCT installed, click "Check for Updates" to download new rules which are added monthly.  This month, we added the following five rules, bringing the current total up to 114:
  • HTTPEnableThreadDebug - enables the default settings for requests logs.
  • Debug_Logger_Buf_Full_No_Wait - can help improve server performance when transactional logging is enabled.
  • Debug_Logger_Buf_Full_Min_Wait - can help improve server performance when transactional logging is enabled.
  • Debug_Logger_Buf_Full_Max_Wait - can help improve server performance when transactional logging is enabled.
  • Log_DisableTXNLogging - disables transaction logging on LOG.NSF when transaction logging is enabled.


For more information, refer to this DCT entry in the Notes and Domino wiki.


tools
&

fixes







tech info
&
education
announcements

How do you communicate new software products and software updates to your users?

Do you send email? Do you post documentation? What do you do? We are exploring providing a new deliverable to help you with this process. To help us best meet you needs, please go to the Lotus Technical Information and Education Team Blog and post a comment describing the process you use along with any thoughts you have on the topic.


Try out the new Media Gallery in the wiki

The Lotus Notes and Domino wiki now has a Media Gallery to make it easy to find demonstrations, videos, web seminars and other media resources to help you learn about Notes and Domino.


Want to influence the future direction of our documentation and other technical content?

If you have an idea for improving the content or design of our technical information, we want to hear from you! Just go to the Lotus Technical Information ideaspace on IdeaJam and post your idea for others to vote and comment on it.  Weigh in on other ideas too to help us prioritize them.      


Follow us on Twitter

Remember to keep up with all the news from IDC by following LotusTechInfo on Twitter!




consumability
experience

survey


Would you help us by responding to the consumability survey for the latest version of the products you work with?

Go to
http://www.ibm.com/survey/oid/wsb.dll/studies/consumabilitywebform.htm?icodeúQ

The survey is available in 10 major languages and invites both multiple choice and free format responses, all of which we review. There is no option to save a partially completed survey and return later, so you need to finish the survey in one session and hit the final Submit button for the data to reach us.

Please plan 30-40 minutes to respond. You do not need to identify yourself or your company; that is optional. This is an opportunity to influence future releases of our products and to save you time by helping to make our systems easier to use.







electronic
support

resources

Here are links to other ways that you can access IBM Lotus Notes & Domino self-help support information on the Web:
Image:Support Content Highlights for Notes & Domino (August 2009)




thank you

We hope you find this information helpful and valuable.  For future reference you can find the featured technical content from this publication plus more continual support favorites at the links below:
Sincerely,
The Lotus Notes & Domino Team









Notes & Domino Team | 21 August 2009 03:47:45 PM ET | | Comments (0)

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