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developerWorks  >  Lotus  >  Forums & community  >  Notes from Lotus Support

Notes from Lotus Support

developerWorks
Lotus Support news

The following was distributed last night to our IBM Lotus QuickPlace customers.



This note contains links (URLs) to frequently used technical support documents (technotes) which answer frequently asked questions (FAQs) regarding IBM Lotus QuickPlace along with other new web content to help you drive more value from your software licenses and administrate your QuickPlace system more effectively.

You are receiving this notification because you are a Lotus QuickPlace customer, who has contacted us for technical support in the past. If you do not wish to receive notifications like this one from QuickPlace Information at IBM, please reply to this email and change the Subject field to: unsubscribe , e.g. unsubscribe user@company.domain. Doing so will unsubscribe you from all FAQ mailings for all of our products.


Frequently Asked Questions


Title:      Steps to recreate Search.nsf for a QuickPlace Place
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21090229

Title:      Group members prompted to authenticate with Domino 7.0 2 and QuickPlace
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21255751

Title:      How QuickPlace determines the server address in URLs of notification e-mails
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21101822

Title:      Version of QuickPlace required for each version of Domino
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21097327

Title:      Phone number does not display on QuickPlace member information page
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21105075

Title:      QuickPlace: Error "The access control list is full..." When Adding New Members
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21108783

Title:      QuickPlace and Sametime Integration with LDAP via SSL
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21109422

Title:      Troubleshooting WebSphere Portal, Domino Extended Products, and Domino SSO issues
URL:      http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21158269


developerWorks articles


Title:      Archive Lotus QuickPlace attachments with CommonStore for Lotus Domino
URL:      http://www.ibm.com/developerworks/db2/library/techarticle/dm-0607nonnenkamp/index.html

Title:      Adding social bookmarking tags to Lotus QuickPlace
URL:      http://www.ibm.com/developerworks/lotus/library/quickplace-tagging


New
Support Blog

Introducing the new "Notes from Lotus Support" blog!  The goal of this blog is to provide an interactive and dynamic vehicle to promote and bring attention to interesting and useful product and Support-related information.  There will be contributors for all       areas of Lotus Support, so you won't be hearing just one voice. Topics might cover anything from views about a hot new product, or a software problem, to how Support works or tips on how to best assist yourself using our Web support options.
Title:      New Lotus Support Blog
URL:      http://www.lotus.com/ldd/nflsblog.nsf

General Self-Help Resources


Here are some ways that you can access general self-help support information for Lotus QuickPlace on the Web:

1.  Register for My Support, which allows you to build a custom portal of support information and to subscribe to email notifications for new technotes regarding your product:
   (This is a great service. Tens of thousands of customers have signed up already)
   http://www.ibm.com/software/support/einfo.html to learn more.

2.  Download the IBM Support Assistant v3, a free cross-product client application that increases your capacity for self-help.
   http://www.ibm.com/support/docview.wss?rs=2338&uid=swg21235976 (for information)
   http://www.ibm.com/software/support/isa/ (for download)

3.  Visit the IBM Lotus QuickPlace product support page at:
   http://www.ibm.com/software/lotus/support/quickplace/

4   Participate in the user-to-user IBM Lotus QuickPlace forum at:
   http://www.lotus.com/ldd/quickplace.nsf/Dateallthreadedweb?openview

5.  Access IBM Lotus QuickPlace Product Documentation, Release Notes, White Papers, Redbooks, etc at:
   http://www.ibm.com/developerworks/lotus/documentation/quickplace/

6.  Access the IBM Lotus QuickPlace DeveloperWorks page for downloads, learning resources and more:
   http://www.ibm.com/developerworks/lotus/products/teamworkplace/

7.  Determine what problems are fixed in version 7 of QuickPlace by accessing the Release Notes:
   http://publibfp.boulder.ibm.com/epubs/pdf/21020841.pdf

8.  Subscribe to the QuickPlace support RSS feed:
   http://www.ibm.com/software/support/rss/lotus/2338.xml?rss=s2338&ca=rsslotus
   For help with RSS and for links to all the Lotus software RSS feeds, visit this URL:
   http://www.ibm.com/software/support/rss/lotus/index.html?ca=rsslotus.

9.  Download the IBM Software Support Toolbar at:
  http://www.ibm.com/support/docview.wss?rs=2338&uid=wws1d64add70b25c8d78852571af006780bd (for information)
  http://www.ibm.com/software/support/toolbar/index.html?ibmsst=rtlFlshDoc (for download)

10. Lotus Support is just a click away, learn more about Lotus Software Self-Assist Options at:
    http://www.ibm.com/software/lotus/support/clickaway/

Feedback

If you'd like to provide feedback regarding this mailing, other than technote feedback via the web, or if you would like to suggest new content, please post your comments to our support blog,  "Notes from Lotus Support". Thank you.

Kind regards,

The IBM Lotus QuickPlace team

Jennifer Kelley | 18 May 2007 09:11:17 AM ET | Westford, MA | Comments (0)

Lotus Software

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