IBM®
Skip to main content
    Country/region select      Terms of use
 
 
   
     Home      Products      Services & solutions      Support & downloads      My account     

developerWorks  >  Lotus  >  Forums & community  >  Notes from Lotus Support

Notes from Lotus Support

Lotus Support news

Welcome
This document contains links to technical content that is frequently requested or identified by IBM Support as valuable during the time period covered by this notification.
Announcements
Announcing IBM Technical Support Chat
You can now chat with Lotus Technical Support for your PMRs.  In addition to phone and e-mail, IBM Lotus support now offers online Technical Support Chat capability as another way you can communicate with the IBM Lotus support engineer assigned to your PMR.  For more information and steps, refer to IBM Technical Support Chat.

Use IdeaJam to share your ideas for improving our online community spaces

Looking for another way to provide feedback on our online community spaces? You're invited to participate in our online community IdeaJam, going on now through April. Tell us how we can improve the usability of our online product wikis, forums, and Lotus developerWorks Product pages, especially what we can do to make these spaces work together better. To "Join the Jam," log on to the Lotus Technical Information IdeaSpace and post your ideas under the Lotus Technical Information - Community category. Remember to vote on others' ideas too to help us gauge their popularity. Thanks for participating!

Introduction to WebSphere Application Server for Lotus

Because some Lotus products are built on top of WebSphere Application Server (WAS), there are questions and concerns among customers regarding the unknown: Just what is WebSphere Application Server?  For a short introductory course, see 1 hour course to demystify WebSphere Application Server for Lotus in the Sametime wiki.
Recent fixes
The following fixes and updates were recently posted on IBM Fix Central:
Recent favorites
 
  • Installation issue specific to Sametime upgrades for users of Notes 8.5.1 Fix Pack 1 (#1425365)
    Notes 8.5.1 users who install Fix Pack 1 will only be able to install the Sametime 8.5 embedded upgrade one time.  Attempts to install any later Sametime add-on, whether for another Sametime product or a Sametime 8.5 fix pack, result in errors.  A fix for this issue is in Notes 8.5.1 Fix Pack 2. Wiki articles
  • Continual favorites
    The Featured Documents for Lotus Sametime page contains the contents of this notification along with a list of Continual Favorites, documents that continually prove useful to Lotus Sametime administrators and users.
    Training & Certification
    IBM Software Services for Lotus Education offers IBM Lotus Sametime training solutions designed to support your technology investment. Training technical users and end users on the latest features and functionality helps to increase productivity.  Earning Professional Certification credentials also translates into increased productivity. Train and get certified for the value it brings to you and your organization.
  • Education offerings for IBM Lotus Sametime
  • Consumability experience
    survey
    Would you help us by responding to the consumability survey for the latest version of the products you work with?

    Go to
    http://www.ibm.com/survey/oid/wsb.dll/studies/consumabilitywebform.htm?icodeúQ

    Please plan 30 minutes to respond.  You do not need to identify yourself or your company. This is an opportunity to influence future releases of our products and to save you time by helping to make our systems easier to use.
    Electronic
    support

    resources
    Here are links to other ways that you can access IBM Lotus Sametime electronic support information on the Web:


    Sametime resources

    General resources




    Jeanmarie White | 8 April 2010 01:07:21 PM ET | | Comments (0)

    Search this blog 

    Blog powered by 

    Disclaimer 

        About IBM Privacy Contact