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<title>Notes from Lotus Support</title>
<description>Lotus Support news</description>
<link>http://www.lotus.com/ldd/nflsblog.nsf/</link>
<language>en-us</language>
<lastBuildDate>Tue, 10 Apr 2012 14:39:47 -0400</lastBuildDate>
<item>
<title>New Wiki Article: What You Should Know Before You Change a SmartCloud Notes User&#8217;s Name</title>
<pubDate>Tue, 10 Apr 2012 14:39:47 -0400</pubDate>
<description>
<![CDATA[ 
Check out the newly-published Wiki article titled "What You Should Know Before You Change a SmartCloud Notes User's Name". Main topics covered include: explanation of each name and email address a ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/before-you-change-a-smartcloud-notes-users-name</link>
<category>IBM SmartCloud Notes</category>
<dc:creator>Joy Freeman</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/before-you-change-a-smartcloud-notes-users-name?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/before-you-change-a-smartcloud-notes-users-name</guid>
<content:encoded><![CDATA[ Check out the newly-published Wiki article titled "<a href=http://www.lotus.com/ldd/bhwiki.nsf/dx/What_You_Should_Know_Before_You_Change_a_SmartCloud_Notes_Users_Name><span style="text-decoration:underline">What You Should Know Before You Change a SmartCloud Notes User's Name</span></a>". &nbsp;Main topics covered include:  <br /> <ul> <li>explanation of each name and email address associated with a user, and how to change each associated name  </li><li>overview of what happens during a rename  </li><li>recommended best practices to ensure a successful rename </li></ul>  ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/before-you-change-a-smartcloud-notes-users-name?opendocument&amp;comments</wfw:comment>
</item>
<item>
<title>New Wiki Article: What You Should Know Before You Change a SmartCloud Notes User&#8217;s Name</title>
<pubDate>Tue, 10 Apr 2012 14:39:47 -0400</pubDate>
<description>
<![CDATA[ 
Check out the newly-published Wiki article titled "What You Should Know Before You Change a SmartCloud Notes User's Name". Main topics covered include: explanation of each name and email address a ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/before-you-change-a-smartcloud-notes-users-name</link>
<category>IBM SmartCloud Notes</category>
<dc:creator>Joy Freeman</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/before-you-change-a-smartcloud-notes-users-name?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/before-you-change-a-smartcloud-notes-users-name</guid>
<content:encoded><![CDATA[ Check out the newly-published Wiki article titled "<a href=http://www.lotus.com/ldd/bhwiki.nsf/dx/What_You_Should_Know_Before_You_Change_a_SmartCloud_Notes_Users_Name><span style="text-decoration:underline">What You Should Know Before You Change a SmartCloud Notes User's Name</span></a>". &nbsp;Main topics covered include:  <br /> <ul> <li>explanation of each name and email address associated with a user, and how to change each associated name  </li><li>overview of what happens during a rename  </li><li>recommended best practices to ensure a successful rename </li></ul>  ]]></content:encoded>
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</item>
<item>
<title>NEW!  Now follow WebSphere Portal Support on Facebook and Twitter</title>
<pubDate>Tue, 10 Apr 2012 08:49:56 -0500</pubDate>
<description>
<![CDATA[ 
WebSphere Portal Support is now on Facebook and Twitter  ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/wps-FB-Twitter</link>
<category>Facebook</category>
<dc:creator>Terri Puckett</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/wps-FB-Twitter?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/wps-FB-Twitter</guid>
<content:encoded><![CDATA[ "Like" the new <strong>WebSphere Portal Support </strong><a href=http://www.facebook.com/WebSpherePortalSupport><strong><span style="text-decoration:underline">Facebook page</span></strong></a> and follow <a href=http://twitter.com/PortalSupport><strong><span style="text-decoration:underline">@PortalSupport</span></strong></a> on Twitter! &nbsp;These are places where you can keep up on things like:  <ul> <li>Hot new technical information (like critical Technotes, Flashes, Fix Releases, etc.)  </li><li>Upcoming WebSphere Portal Open Mic events  </li><li>Technical Articles that help explain how to use WebSphere Portal  </li><li>New White Papers and articles that explain how to use WebSphere Portal  </li><li>Videos  </li><li>New training or education materials  </li><li>Receive tips and best practices </li></ul><br /> Also, if you aren't already following Facebook and Twitter for information on our classic Lotus products, "Like" the <a href=http://on.fb.me/mSBMy0><strong><span style="text-decoration:underline">IBM Lotus Support</span></strong></a> page and follow us<strong> </strong><a href=http://bit.ly/qnWzYQ><strong><span style="text-decoration:underline">@Lotus_Support</span></strong></a>   ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/wps-FB-Twitter</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/wps-FB-Twitter?opendocument&amp;comments</wfw:comment>
</item>
<item>
<title>Check out the Help Desk course for IBM SmartCloud for Social Business and IBM SmartCloud Notes!</title>
<pubDate>Thu, 5 Apr 2012 07:35:34 -0400</pubDate>
<description>
<![CDATA[ 
This short course is free-of-charge and is intended for IBM SmartCloud for Social Business and IBM SmartCloud Notes company help desk staff responsible for supporting end users. As the first point of ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes</link>
<category></category>
<dc:creator>Ellen Tiberi</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes</guid>
<content:encoded><![CDATA[ This short course is free-of-charge and is intended for IBM SmartCloud for Social Business and IBM SmartCloud Notes company help desk staff responsible for supporting end users. As the first point of contact with end users, help desk personnel can assist with connectivity issues, reset passwords, and answer "how to" questions.  <br /> <br /><strong>Topic list:</strong> <br />&nbsp; &nbsp; Exploring the Administrator Assistant Role <br />&nbsp; &nbsp; Troubleshooting SmartCloud Notes and web mail issues <br />&nbsp; &nbsp; Setting up and Troubleshooting Apple devices and BlackBerry® smartphones <br /> <br /><strong>Course Locations:</strong> <br /> <table border> <tr valign=top> <td bgcolor=#e1e1e1> <div align=center><strong>Locations:</strong></div> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/training/H_desk/frameset.html><span style="text-decoration:underline">Original format</span></a></div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Help%20Desk%20for%20IBM%20SmartCloud%20Notes%20and%20IBM%20SmartCloud%20for%20Social%20Business"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a></div></table> <br /> <br />The courses are always kept in sync between the two formats/locations. <br /> <strong><br /> Tip:</strong> &nbsp;While the original format of the course has a more appealing user interface, the course is searchable and translatable in the SmartCloud for Social Business wiki.<br /> <br /> <strong>----------------------------------------<br /> Locating the Help Desk topics in the </strong><a href="http://www-10.lotus.com/ldd/bhwiki.nsf"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a> <br /> <br /> The easiest way to locate the course in the wiki is to click the <strong>Learning Center</strong> tab at the top and expand <strong>Education </strong>in the navigator, as shown in the image below. The search and translation engines are also pointed out. <br /> <img  alt="Image:Check out the Help Desk course for IBM SmartCloud for Social Business and IBM SmartCloud Notes!" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes/content/M2?OpenElement" /><br />  <br />  ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes?opendocument&amp;comments</wfw:comment>
</item>
<item>
<title>Check out the Help Desk course for IBM SmartCloud for Social Business and IBM SmartCloud Notes!</title>
<pubDate>Thu, 5 Apr 2012 07:35:34 -0400</pubDate>
<description>
<![CDATA[ 
This short course is free-of-charge and is intended for IBM SmartCloud for Social Business and IBM SmartCloud Notes company help desk staff responsible for supporting end users. As the first point of ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes</link>
<category></category>
<dc:creator>Ellen Tiberi</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes</guid>
<content:encoded><![CDATA[ This short course is free-of-charge and is intended for IBM SmartCloud for Social Business and IBM SmartCloud Notes company help desk staff responsible for supporting end users. As the first point of contact with end users, help desk personnel can assist with connectivity issues, reset passwords, and answer "how to" questions.  <br /> <br /><strong>Topic list:</strong> <br />&nbsp; &nbsp; Exploring the Administrator Assistant Role <br />&nbsp; &nbsp; Troubleshooting SmartCloud Notes and web mail issues <br />&nbsp; &nbsp; Setting up and Troubleshooting Apple devices and BlackBerry® smartphones <br /> <br /><strong>Course Locations:</strong> <br /> <table border> <tr valign=top> <td bgcolor=#e1e1e1> <div align=center><strong>Locations:</strong></div> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/training/H_desk/frameset.html><span style="text-decoration:underline">Original format</span></a></div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Help%20Desk%20for%20IBM%20SmartCloud%20Notes%20and%20IBM%20SmartCloud%20for%20Social%20Business"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a></div></table> <br /> <br />The courses are always kept in sync between the two formats/locations. <br /> <strong><br /> Tip:</strong> &nbsp;While the original format of the course has a more appealing user interface, the course is searchable and translatable in the SmartCloud for Social Business wiki.<br /> <br /> <strong>----------------------------------------<br /> Locating the Help Desk topics in the </strong><a href="http://www-10.lotus.com/ldd/bhwiki.nsf"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a> <br /> <br /> The easiest way to locate the course in the wiki is to click the <strong>Learning Center</strong> tab at the top and expand <strong>Education </strong>in the navigator, as shown in the image below. The search and translation engines are also pointed out. <br /> <img  alt="Image:Check out the Help Desk course for IBM SmartCloud for Social Business and IBM SmartCloud Notes!" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes/content/M2?OpenElement" /><br />  <br />  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-help-desk-course-for-ibm-smartcloud-for-social-business-and-ibm-smartcloud-notes?opendocument&amp;comments</wfw:comment>
</item>
<item>
<title>How to configure BlackBerry smartphones for IBM SmartCloud Notes</title>
<pubDate>Thu, 29 Mar 2012 11:42:07 -0400</pubDate>
<description>
<![CDATA[ 
Technical content on configuring IBM SmartCloud Notes for Hosted BlackBerry® Services, and activating users' BlackBerry® smartphones for SmartCloud Notes, is available in the 2 SmartCloud Notes course ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes</link>
<category></category>
<dc:creator>Ellen Tiberi</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes</guid>
<content:encoded><![CDATA[ Technical content on configuring IBM SmartCloud Notes for Hosted BlackBerry® Services, and activating users' BlackBerry® smartphones for SmartCloud Notes, is available in the 2 SmartCloud Notes courses shown below. &nbsp;Some of the topics covered are: <br /> <ul> <li>Planning for SmartCloud Notes for Hosted BlackBerry® Services </li><li>Configuring BlackBerry® smartphone subscription  </li><li>Resetting passwords </li><li>Activating BlackBerry® smartphones </li><li>FAQs and troubleshooting for activation</li></ul> <hr> <br /><strong>Course: IBM SmartCloud Notes in a <span style="text-decoration:underline">Hybrid</span> environment</strong> <br /> <br />The course can be found in two locations/formats. The course formats are always kept in sync. <br /> <br /><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/HY/frameset.html><span style="text-decoration:underline">Original format</span></a> <br />Click the "Original format" link in the line above and look for "Lesson 5: Configuring and administering IBM SmartCloud Notes for Hosted BlackBerry® Services". <br /> <br /><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Hybrid%20IBM%20SmartCloud%20Notes"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki format</span></a> <br />See the "Locating the content.." section below. <br /> <br /> <hr> <br /><strong>Course: IBM SmartCloud Notes in a <span style="text-decoration:underline">Service-only</span> environment</strong> <br /> <br />The course can be found in two locations/formats. The course formats are always kept in sync. <br /> <br /><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/SO/frameset.html><span style="text-decoration:underline">Original format</span></a> <br />Click the "Original format" link in the line above and look for "Lesson 5: Configuring and administering IBM SmartCloud Notes for Hosted BlackBerry® Services".  <br /> <br /><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Service-only%20IBM%20SmartCloud%20Notes"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki format</span></a> <br />See the "Locating the content.." section below. <br /> <br /> <hr> <br /><strong>Locating the content in the IBM SmartCloud Notes for Social Business wiki</strong> <br /> <br />One way to locate the SmartCloud Notes for Hosted BlackBerry® Services content in the <a href="http://www-10.lotus.com/ldd/bhwiki.nsf">IBM SmartCloud for Social Business wiki</a> is by following the steps below. <br /> <br />Tip: Even though this content is contained within the 2 courses, the wiki allows you to search for (and translate) specific topics. See the green arrows below. <br /> <br />1. Click the <strong>Learning Center</strong> tab. <br />2. Expand <strong>Education </strong>in the navigator. <br /><img  alt="Image:How to configure BlackBerry smartphones for IBM SmartCloud Notes" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes/content/M2?OpenElement" /> <br /> <br />3. Expand the Course (either Hybrid or Service-only) in the navigator and click "Lesson 5: Configure BlackBerry..." &nbsp;as highlighted in orange above, <br /> <br />OR <br /> <br />Click the Course heading in the navigator (example: "Course: Hybrid SmartCloud Notes") to display a course table of contents on the right, and look for Lesson 5 in the right-most column. It will look like this: <br /> <br /><img  alt="Image:How to configure BlackBerry smartphones for IBM SmartCloud Notes" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes/content/M3?OpenElement" />  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes</wfw:commentRss>
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</item>
<item>
<title>How to configure BlackBerry smartphones for IBM SmartCloud Notes</title>
<pubDate>Thu, 29 Mar 2012 11:42:07 -0400</pubDate>
<description>
<![CDATA[ 
Technical content on configuring IBM SmartCloud Notes for Hosted BlackBerry® Services, and activating users' BlackBerry® smartphones for SmartCloud Notes, is available in the 2 SmartCloud Notes course ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes</link>
<category></category>
<dc:creator>Ellen Tiberi</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes</guid>
<content:encoded><![CDATA[ Technical content on configuring IBM SmartCloud Notes for Hosted BlackBerry® Services, and activating users' BlackBerry® smartphones for SmartCloud Notes, is available in the 2 SmartCloud Notes courses shown below. &nbsp;Some of the topics covered are: <br /> <ul> <li>Planning for SmartCloud Notes for Hosted BlackBerry® Services </li><li>Configuring BlackBerry® smartphone subscription  </li><li>Resetting passwords </li><li>Activating BlackBerry® smartphones </li><li>FAQs and troubleshooting for activation</li></ul> <hr> <br /><strong>Course: IBM SmartCloud Notes in a <span style="text-decoration:underline">Hybrid</span> environment</strong> <br /> <br />The course can be found in two locations/formats. The course formats are always kept in sync. <br /> <br /><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/HY/frameset.html><span style="text-decoration:underline">Original format</span></a> <br />Click the "Original format" link in the line above and look for "Lesson 5: Configuring and administering IBM SmartCloud Notes for Hosted BlackBerry® Services". <br /> <br /><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Hybrid%20IBM%20SmartCloud%20Notes"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki format</span></a> <br />See the "Locating the content.." section below. <br /> <br /> <hr> <br /><strong>Course: IBM SmartCloud Notes in a <span style="text-decoration:underline">Service-only</span> environment</strong> <br /> <br />The course can be found in two locations/formats. The course formats are always kept in sync. <br /> <br /><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/SO/frameset.html><span style="text-decoration:underline">Original format</span></a> <br />Click the "Original format" link in the line above and look for "Lesson 5: Configuring and administering IBM SmartCloud Notes for Hosted BlackBerry® Services".  <br /> <br /><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Service-only%20IBM%20SmartCloud%20Notes"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki format</span></a> <br />See the "Locating the content.." section below. <br /> <br /> <hr> <br /><strong>Locating the content in the IBM SmartCloud Notes for Social Business wiki</strong> <br /> <br />One way to locate the SmartCloud Notes for Hosted BlackBerry® Services content in the <a href="http://www-10.lotus.com/ldd/bhwiki.nsf">IBM SmartCloud for Social Business wiki</a> is by following the steps below. <br /> <br />Tip: Even though this content is contained within the 2 courses, the wiki allows you to search for (and translate) specific topics. See the green arrows below. <br /> <br />1. Click the <strong>Learning Center</strong> tab. <br />2. Expand <strong>Education </strong>in the navigator. <br /><img  alt="Image:How to configure BlackBerry smartphones for IBM SmartCloud Notes" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes/content/M2?OpenElement" /> <br /> <br />3. Expand the Course (either Hybrid or Service-only) in the navigator and click "Lesson 5: Configure BlackBerry..." &nbsp;as highlighted in orange above, <br /> <br />OR <br /> <br />Click the Course heading in the navigator (example: "Course: Hybrid SmartCloud Notes") to display a course table of contents on the right, and look for Lesson 5 in the right-most column. It will look like this: <br /> <br /><img  alt="Image:How to configure BlackBerry smartphones for IBM SmartCloud Notes" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes/content/M3?OpenElement" />  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/how-to-configure-blackberry-smartphones-for-ibm-smartcloud-notes?opendocument&amp;comments</wfw:comment>
</item>
<item>
<title>LotusLive courses have been reworked to support new &quot;IBM SmartCloud Notes&quot; naming/user interface</title>
<pubDate>Wed, 28 Mar 2012 09:22:21 -0400</pubDate>
<description>
<![CDATA[ 
The LotusLive courses have been updated according to the new "IBM SmartCloud Notes" terminology and user interface. As announced in late 2011, the courses can be found in two locations/formats: the o ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-courses-have-been-reworked-to-support-new-ibm-smartcloud-notes-naminguser-interface</link>
<category>LLN</category>
<dc:creator>Sally Cripe</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-courses-have-been-reworked-to-support-new-ibm-smartcloud-notes-naminguser-interface?opendocument&amp;comments</comments>
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<content:encoded><![CDATA[ The LotusLive courses have been updated according to the new "IBM SmartCloud Notes" terminology and user interface. <br /> <br />As announced in late 2011, the courses can be found in two locations/formats: the original location/format, and also in the IBM SmartCloud for Social Business wiki (renamed from the "LotusLive wiki"): <br /> <br /> <br /><strong>Course: IBM SmartCloud Notes in a &nbsp;Hybrid environment</strong> <table border> <tr valign=top> <td bgcolor=#e1e1e1> <div align=center><strong>Locations:</strong></div> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/HY/frameset.html><span style="text-decoration:underline">Original</span></a></div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Hybrid%20IBM%20SmartCloud%20Notes"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a></div></table> <br /> <br /><strong>Course: IBM SmartCloud Notes in &nbsp;a Service-only environment</strong> <table border> <tr valign=top> <td bgcolor=#e1e1e1> <div align=center><strong>Locations:</strong></div> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/SO/frameset.html><span style="text-decoration:underline">Original</span></a> </div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Service-only%20IBM%20SmartCloud%20Notes"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a></div></table> <br /> <br /><strong>Course: Configuring and administering IBM SmartCloud Connections, SmartCloud Engage and SmartCloud iNotes</strong> <table border> <tr valign=top> <td bgcolor=#e1e1e1> <div align=center><strong>Locations:</strong></div> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/training/admin/frameset.html><span style="text-decoration:underline">Original</span></a></div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Configuring%20and%20administering%20IBM%20SmartCloud%20Connections,%20SmartCloud%20Engage%20and%20SmartCloud%20iNotes"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a></div></table> <br /> <br /><strong>Course: IBM SmartCloud for Social Business and SmartCloud Notes Help Desk</strong> <table border> <tr valign=top> <td bgcolor=#e1e1e1> <div align=center><strong>Locations:</strong></div> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/training/H_desk/frameset.html><span style="text-decoration:underline">Original</span></a></div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Help%20Desk%20for%20IBM%20SmartCloud%20Notes%20and%20IBM%20SmartCloud%20for%20Social%20Business"><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></a></div></table> <br /> <br /> <br />The courses are always kept in sync between the two formats/locations. <br /> <br /><strong>Tip:</strong> &nbsp;The courses are searchable and translatable in the SmartCloud for Social Business wiki. &nbsp;These capabilities are not available in the original format. <br /> <br /> <br /><strong>Locating the courses in the </strong><a href="http://www-10.lotus.com/ldd/bhwiki.nsf"><strong><span style="text-decoration:underline">IBM SmartCloud for Social Business wiki</span></strong></a> <br /> <br />The easiest way to locate the courses in the wii &nbsp;is to click the <strong>Learning Center</strong> tab at the top and expand <strong>Education </strong>in the navigator, as shown in the image below. The search and translation engines are also shown. <br /> <br /><img  alt="Image:LotusLive courses have been reworked to support new &quot;IBM SmartCloud Notes&quot; naming/user interface" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-courses-have-been-reworked-to-support-new-ibm-smartcloud-notes-naminguser-interface/content/M2?OpenElement" />  ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-courses-have-been-reworked-to-support-new-ibm-smartcloud-notes-naminguser-interface?opendocument&amp;comments</wfw:comment>
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<title>Documentation published for Notes/Domino 8.5.3 Fix Pack 1 (now available for download from Fix Central)</title>
<pubDate>Fri, 23 Mar 2012 12:17:26 -0400</pubDate>
<description>
<![CDATA[ 
Notes/Domino 8.5.3 Fix Pack 1 Release Notice &amp; "Top 20" Fix List Download options for Notes/Domino 8.5.3 Fix Packs (Technote #4032242) ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/853FP1_fixlist_download_options</link>
<category>853FP1</category>
<dc:creator>Joy Freeman</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/853FP1_fixlist_download_options?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/853FP1_fixlist_download_options</guid>
<content:encoded><![CDATA[  <ul> <li><a href=http://www.lotus.com/ldd/r5fixlist.nsf/8d1c0550e6242b69852570c900549a74/32b7be7d76cc04a48525799800774482?OpenDocument><span style="text-decoration:underline">Notes/Domino 8.5.3 Fix Pack 1 Release Notice &amp; "Top 20" Fix List</span></a>  </li><li><a href="http://www.ibm.com/support/docview.wss?uid=swg24032242"><span style="text-decoration:underline">Download options for Notes/Domino 8.5.3 Fix Packs</span></a> (Technote #4032242)</li></ul>  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/853FP1_fixlist_download_options</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/853FP1_fixlist_download_options?opendocument&amp;comments</wfw:comment>
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<title>Policy regression issue with Notes/Domino 8.5.3 pubnames.ntf</title>
<pubDate>Thu, 2 Feb 2012 12:26:53 -0500</pubDate>
<description>
<![CDATA[ 
Hello everyone, I want to make you aware of a Notes/Domino 8.5.3 template regression that we've found and how to get past it. Due to a fix for an SPR in the 8.53 codestream, we found a regression ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/policy-regression-issue-853-pubnames.ntf</link>
<category>policy</category>
<dc:creator>Mark Skurla</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/policy-regression-issue-853-pubnames.ntf?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/policy-regression-issue-853-pubnames.ntf</guid>
<content:encoded><![CDATA[ Hello everyone, <br />  <br />I want to make you aware of a Notes/Domino 8.5.3 template regression that we've found and how to get past it. <br />  <br />Due to a fix for an SPR in the 8.53 codestream, we found a regression that would affect customer using policies with pre-8.01 clients. &nbsp;The effect of the regression is to have policy settings be in effect for pre-8.01 clients that should not be. &nbsp;8.01 clients and later are not affected. <br />  <br />The backout steps have been verified in-house and also used at the customer site that raised the issue initially. &nbsp;The steps are simple and straightforward, if you have any questions please post a comment. &nbsp;We're working on getting a technote published.<br />  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br /> Regards, <br /> Mark <br /> <br /> Here are the instructions:  <ul> <li>Open pubnames.ntf in the Domino Designer  </li><li>Open the PolicyManagement script library  </li><li>Click on the ComputeHAItemList subroutine  </li><li>Find the following lines of code:</li></ul><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <br /> ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Set itemToDelete = hPolicy.GetFirstItem(pRefItemName) &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong> <strong><br /> ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;If Not itemToDelete Is Nothing Then &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong> <strong><br /> ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;itemToDelete.SaveToDisk = False &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <br /> ' &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;End If &nbsp;</strong> <br />  &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul> <li>Uncomment these lines of code (remove the ' character at the beginning of each line)  </li><li>Save the subroutine  </li><li>Exit the Domino Designer  </li><li>Replace the design of your names.nsf with this version of pubnames.ntf  </li><li>Edit and resave any Policy Settings documents that have the issue </li></ul><br /> <br /> Copied from the <a href=www.lotus.com/ldd/dpdblog.nsf><span style="text-decoration:underline">Domino Policies Demystified blog</span></a>   ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/policy-regression-issue-853-pubnames.ntf</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/policy-regression-issue-853-pubnames.ntf?opendocument&amp;comments</wfw:comment>
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<title>Now Available: New edition of &quot;Support Content Highlights newsletter for IBM LotusLive Notes&quot; (technote #7021958)</title>
<pubDate>Wed, 25 Jan 2012 12:40:28 -0400</pubDate>
<description>
<![CDATA[ 
Check out the latest edition of the "Support Content Highlights newsletter for IBM LotusLive Notes". It's now available online in the technote linked below: Technote #7021958 -- "Support Content Hi ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/now-available-new-edition-of-support-content-highlights-newsletter-for-ibm-lotuslive-notes-technote-7021958</link>
<category>LotusLive Notes</category>
<dc:creator>Jeffrey Messore</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/now-available-new-edition-of-support-content-highlights-newsletter-for-ibm-lotuslive-notes-technote-7021958?opendocument&amp;comments</comments>
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<content:encoded><![CDATA[ Check out the latest edition of the "Support Content Highlights newsletter for IBM LotusLive Notes". &nbsp;It's now available online in the technote linked below: <strong><br /> <br /> Technote #7021958</strong> -- <a href="http://www.ibm.com/support/docview.wss?uid=swg27021958"><span style="text-decoration:underline">"Support Content Highlights newsletter for IBM LotusLive Notes"</span></a>   ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/now-available-new-edition-of-support-content-highlights-newsletter-for-ibm-lotuslive-notes-technote-7021958?opendocument&amp;comments</wfw:comment>
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<title>Now Available: New edition of &quot;Support Content Highlights newsletter for IBM LotusLive Notes&quot; (technote #7021958)</title>
<pubDate>Wed, 25 Jan 2012 12:40:28 -0400</pubDate>
<description>
<![CDATA[ 
Check out the latest edition of the "Support Content Highlights newsletter for IBM LotusLive Notes". It's now available online in the technote linked below: Technote #7021958 -- "Support Content Hi ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/now-available-new-edition-of-support-content-highlights-newsletter-for-ibm-lotuslive-notes-technote-7021958</link>
<category>LotusLive Notes</category>
<dc:creator>Jeffrey Messore</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/now-available-new-edition-of-support-content-highlights-newsletter-for-ibm-lotuslive-notes-technote-7021958?opendocument&amp;comments</comments>
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<content:encoded><![CDATA[ Check out the latest edition of the "Support Content Highlights newsletter for IBM LotusLive Notes". &nbsp;It's now available online in the technote linked below: <strong><br /> <br /> Technote #7021958</strong> -- <a href="http://www.ibm.com/support/docview.wss?uid=swg27021958"><span style="text-decoration:underline">"Support Content Highlights newsletter for IBM LotusLive Notes"</span></a>   ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/now-available-new-edition-of-support-content-highlights-newsletter-for-ibm-lotuslive-notes-technote-7021958</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/now-available-new-edition-of-support-content-highlights-newsletter-for-ibm-lotuslive-notes-technote-7021958?opendocument&amp;comments</wfw:comment>
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<title>LotusLive Admin course, Configuring and administering IBM LotusLive Connections, LotusLive Engage and LotusLive iNotes, is now updated for the latest service update (Dec 2011)</title>
<pubDate>Wed, 18 Jan 2012 09:50:38 -0400</pubDate>
<description>
<![CDATA[ 
The LotusLive Admin customer course is now updated for the latest service update. The course can be found in two locations/formats: the original location/format, and now also the LotusLive wiki: O ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-admin-course-configuring-and-administering-ibm-lotuslive-connections-lotuslive-engage-and-lotuslive-inotes-is-now-updated-for-the-latest-service-update-dec-2011</link>
<category>LL</category>
<dc:creator>Jessica Piziak</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-admin-course-configuring-and-administering-ibm-lotuslive-connections-lotuslive-engage-and-lotuslive-inotes-is-now-updated-for-the-latest-service-update-dec-2011?opendocument&amp;comments</comments>
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<content:encoded><![CDATA[ The LotusLive Admin customer course is now updated for the latest service update. &nbsp; <br /> <br />The course can be found in two locations/formats: the original location/format, and now also the LotusLive wiki: <br /> <br /><strong>Original format: &nbsp;</strong><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/training/admin/frameset.html><em>Configuring and administering IBM LotusLive Connections, LotusLive Engage and LotusLive iNotes</em></a> <br /> <br /><strong>Wiki: </strong><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Configuring%20and%20administering%20IBM%20LotusLive%20Connections,%20LotusLive%20Engage%20and%20LotusLive%20iNotes"><em>Configuring and administering IBM LotusLive Connections, LotusLive Engage and LotusLive iNotes</em></a> <br /> <br />The course is always kept in sync between the two formats/locations. <br /> <br /><strong>Tip:</strong> &nbsp;The course is searchable and translatable in the LotusLive wiki. &nbsp;These capabilities are not available in the original format. <br /> <br /> <br /><strong>Locating the course in the LotusLive wiki</strong> <br /> <br /><strong>Locating the course: </strong>&nbsp; If you do not have the URL in the table above handy, the easiest way to locate the course in the <a href="http://www-10.lotus.com/ldd/bhwiki.nsf">LotusLive wiki</a> is to click the <strong>Learning Center</strong> tab at the top and expand <strong>Education </strong>in the navigator. <br /> <br /><strong>Search and Translation: &nbsp;</strong>In the LotusLive wiki, the search and translation engines are in the upper right. <br /> <br /><img  alt="Image:LotusLive Admin course, Configuring and administering IBM LotusLive Connections, LotusLive Engage and LotusLive iNotes, is now updated for the latest service update (Dec 2011)" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-admin-course-configuring-and-administering-ibm-lotuslive-connections-lotuslive-engage-and-lotuslive-inotes-is-now-updated-for-the-latest-service-update-dec-2011/content/M2?OpenElement" />  ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-admin-course-configuring-and-administering-ibm-lotuslive-connections-lotuslive-engage-and-lotuslive-inotes-is-now-updated-for-the-latest-service-update-dec-2011?opendocument&amp;comments</wfw:comment>
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<title>LotusLive Notes courses are now updated for the latest service update (Dec 2011)</title>
<pubDate>Thu, 5 Jan 2012 11:25:03 -0400</pubDate>
<description>
<![CDATA[ 
As of December 16, the LotusLive Notes customer courses are now updated for the latest service update. As announced in November, the courses now can be found in two locations/formats: the original ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-are-now-updated-for-the-latest-service-update-dec-2011</link>
<category>LLN</category>
<dc:creator>Ellen Tiberi</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-are-now-updated-for-the-latest-service-update-dec-2011?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-are-now-updated-for-the-latest-service-update-dec-2011</guid>
<content:encoded><![CDATA[ As of December 16, the LotusLive Notes customer courses are now updated for the latest service update. &nbsp; <br /> <br />As announced in November, the courses now can be found in two locations/formats: the original location/format, and now also the LotusLive wiki: <br /> <table border> <tr valign=top> <td bgcolor=#e0e0ff> <div align=center><strong>Course</strong></div> <td bgcolor=#e0e0ff> <div align=center><strong>Original format</strong></div> <td bgcolor=#e0e0ff> <div align=center><strong>LotusLive wiki</strong></div> <tr valign=top> <td bgcolor=#e1e1e1><strong>Hybrid</strong> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/HY/frameset.html><span style="text-decoration:underline">Hybrid course</span></a></div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course:%20Hybrid%20LotusLive%20Notes"><span style="text-decoration:underline">Hybrid course</span></a></div> <tr valign=top> <td bgcolor=#e1e1e1><strong>Service-only</strong> <td> <div align=center><a href=http://public.dhe.ibm.com/software/dw/lotus/LotusLive/Notes/SO/frameset.html><span style="text-decoration:underline">Service-only course</span></a> </div> <td> <div align=center><a href="http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Service-only%20LotusLive%20Notes"><span style="text-decoration:underline">Service-only course</span></a></div></table> <br /> <br />The courses are always kept in sync between the two formats/locations. <br /> <br /><strong>Tip:</strong> &nbsp;The courses are searchable and translatable in the LotusLive wiki. &nbsp;These capabilities are not available in the original format. <br /> <br /> <br /><strong>Locating the courses in the LotusLive wiki</strong> <br /> <br /><strong>Locating the courses: </strong>&nbsp; If you do not have the URL in the table above handy, the easiest way to locate the courses in the <a href="http://www-10.lotus.com/ldd/bhwiki.nsf">LotusLive wiki</a> is to click the <strong>Learning Center</strong> tab at the top and expand <strong>Education </strong>in the navigator. <br /> <br /><strong>Search and Translation: &nbsp;</strong>In the LotusLive wiki, the search and translation engines are in the upper right. <br /> <br /><img  alt="Image:LotusLive Notes courses are now updated for the latest service update (Dec 2011)" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-are-now-updated-for-the-latest-service-update-dec-2011/content/M2?OpenElement" />  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/lotuslive-notes-courses-are-now-updated-for-the-latest-service-update-dec-2011</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-are-now-updated-for-the-latest-service-update-dec-2011?opendocument&amp;comments</wfw:comment>
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<title>Documentation published for Notes/Domino 8.5.2 Fix Pack 4 (now available for download from Fix Central)</title>
<pubDate>Fri, 2 Dec 2011 19:49:14 -0400</pubDate>
<description>
<![CDATA[ 
Notes/Domino 8.5.2 Fix Pack 4 Release Notice &amp; "Top 20" Fix List Download options for Notes/Domino 8.5.2 Fix Packs (Technote #4028680) ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/documentation-published-for-notesdomino-8.5.2-fix-pack-4-now-available-for-download-from-fix-central</link>
<category>852fp4</category>
<dc:creator>Joy Freeman</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/documentation-published-for-notesdomino-8.5.2-fix-pack-4-now-available-for-download-from-fix-central?opendocument&amp;comments</comments>
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<content:encoded><![CDATA[  <ul> <li><a href="http://www-10.lotus.com/ldd/r5fixlist.nsf/8d1c0550e6242b69852570c900549a74/b93adf7c96f57afa8525794c00500d74?OpenDocument">Notes/Domino 8.5.2 Fix Pack 4 Release Notice &amp; "Top 20" Fix List</a> </li><li><a href="http://www.ibm.com/support/docview.wss?uid=swg24028680">Download options for Notes/Domino 8.5.2 Fix Packs</a> (Technote #4028680)</li></ul>  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/documentation-published-for-notesdomino-8.5.2-fix-pack-4-now-available-for-download-from-fix-central</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/documentation-published-for-notesdomino-8.5.2-fix-pack-4-now-available-for-download-from-fix-central?opendocument&amp;comments</wfw:comment>
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<title>Check out the latest edition of &quot;Support Content Highlights newsletter for IBM Lotus Notes, Domino, iNotes &amp; Notes Traveler&quot;</title>
<pubDate>Fri, 18 Nov 2011 17:16:50 -0400</pubDate>
<description>
<![CDATA[ 
The latest edition of "Support Content Highlights newsletter for IBM Lotus Notes, Domino, iNotes &amp; Notes Traveler" is now available online in the technote linked below: Technote #7017389 -- Fea ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-latest-edition-of-support-content-highlights-newsletter-for-ibm-lotus-notes-domino-inotes-notes-traveler</link>
<category>newsletter</category>
<dc:creator>Joy Freeman</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-latest-edition-of-support-content-highlights-newsletter-for-ibm-lotus-notes-domino-inotes-notes-traveler?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-latest-edition-of-support-content-highlights-newsletter-for-ibm-lotus-notes-domino-inotes-notes-traveler</guid>
<content:encoded><![CDATA[ The latest edition of "Support Content Highlights newsletter for IBM Lotus Notes, Domino, iNotes &amp; Notes Traveler" is now available online in the technote linked below: <strong><br /> <br /> Technote #7017389</strong> &nbsp;-- <a href="http://www.ibm.com/support/docview.wss?uid=swg27017389"><span style="text-decoration:underline">Featured documents for IBM Lotus Notes, Domino, iNotes &amp; Notes Traveler</span></a>   ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/check-out-the-latest-edition-of-support-content-highlights-newsletter-for-ibm-lotus-notes-domino-inotes-notes-traveler?opendocument&amp;comments</wfw:comment>
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<title>LotusLive Notes courses now easily accessible, searchable, translatable!</title>
<pubDate>Fri, 18 Nov 2011 10:40:12 -0400</pubDate>
<description>
<![CDATA[ 
The following customer courses are now available in the LotusLive wiki: -Configuring and administering LotusLive Notes in a Service-only environment -Configuring and administering LotusLive Notes ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-now-easily-accessible-searchable-translatable</link>
<category>LLN</category>
<dc:creator>Ellen Tiberi</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-now-easily-accessible-searchable-translatable?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-now-easily-accessible-searchable-translatable</guid>
<content:encoded><![CDATA[ The following customer courses are now available in the <a href="http://www-10.lotus.com/ldd/bhwiki.nsf"><strong><span style="text-decoration:underline">LotusLive wiki</span></strong></a><strong>:</strong> <br /> <strong><br /> -Configuring and administering LotusLive Notes in a Service-only environment</strong> <strong><br /> <br /> -Configuring and administering LotusLive Notes in a Hybrid environment</strong> <br /> <strong><br /> Benefits </strong>of publishing these courses in the LotusLive wiki:  <ul> <li>The course exercises are <strong>translatable </strong>on the fly.  </li><li>Each individual exercise in each course is <strong>searchable </strong>in the LotusLive wiki, search engines such as Google, and the IBM Support Portal  </li><li>The exercises are <strong>taggable </strong>to further enhance searches.  </li><li>Versatility of course content  <ul> </li><li>Course exercises are represented not only in their original course format, but also as individual wiki articles.  </li><li>You can still take the courses, from start to finish, using the step-by-step instructions for configuration, administration, and end user tasks associated with LotusLive Notes.  </li><li>Individual exercises show up in search results:  <ul> </li><li>Allows you to find quick answers to specific questions, outside of taking formal course  </li><li>Exercises contain troubleshooting tips that can aid in solving problems you encounter</li></ul></ul></ul>One method of locating the courses in the <a href="http://www-10.lotus.com/ldd/bhwiki.nsf"><strong><span style="text-decoration:underline">LotusLive wiki</span></strong></a>, is to click the <strong>Learning Center</strong> tab and expand <strong>Education </strong>in the navigator: <br /> <br /> <img  alt="Image:LotusLive Notes courses now easily accessible, searchable, translatable!" border="0" src="http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-now-easily-accessible-searchable-translatable/content/M2?OpenElement" /><br /> <br /> When you click the desired course in the navigator, a table of contents opens on the left, displaying the course lessons and exercises.   ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/lotuslive-notes-courses-now-easily-accessible-searchable-translatable?opendocument&amp;comments</wfw:comment>
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<title>ISA Lite:  The easy-to-use problem determination tool</title>
<pubDate>Mon, 7 Nov 2011 13:22:39 -0400</pubDate>
<description>
<![CDATA[ 
Customers use IBM Support Assistant (ISA) Lite to find information, collect and analyze product logs, and submit collected data to IBM Support. For download and instructions for using ISA Lite for No ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool</link>
<category>ISA Lite</category>
<dc:creator>Tracey Toombs</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool</guid>
<content:encoded><![CDATA[ Customers use IBM Support Assistant (ISA) Lite to find information, collect and analyze product logs, and submit collected data to IBM Support. &nbsp;For download and instructions for using ISA Lite for Notes/Domino, see <a href="http://www.ibm.com/support/docview.wss?uid=swg21415777">Technote #1415777: Collecting Data: Read first for Lotus Notes &amp; Domino</a>.  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/isa-lite-the-easy-to-use-problem-determination-tool</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool?opendocument&amp;comments</wfw:comment>
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<item>
<title>ISA Lite:  The easy-to-use problem determination tool</title>
<pubDate>Mon, 7 Nov 2011 13:22:39 -0400</pubDate>
<description>
<![CDATA[ 
Customers use IBM Support Assistant (ISA) Lite to find information, collect and analyze product logs, and submit collected data to IBM Support. For download and instructions for using ISA Lite for No ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool</link>
<category>ISA Lite</category>
<dc:creator>Tracey Toombs</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool</guid>
<content:encoded><![CDATA[ Customers use IBM Support Assistant (ISA) Lite to find information, collect and analyze product logs, and submit collected data to IBM Support. &nbsp;For download and instructions for using ISA Lite for Notes/Domino, see <a href="http://www.ibm.com/support/docview.wss?uid=swg21415777">Technote #1415777: Collecting Data: Read first for Lotus Notes &amp; Domino</a>.  ]]></content:encoded>
<wfw:commentRss> http://www-10.lotus.com/ldd/nflsblog.nsf/dxcomments/isa-lite-the-easy-to-use-problem-determination-tool</wfw:commentRss>
<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/isa-lite-the-easy-to-use-problem-determination-tool?opendocument&amp;comments</wfw:comment>
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<item>
<title>Interim Fix 1 for Lotus iNotes 8.5.3 now available for download from Fix Central</title>
<pubDate>Fri, 4 Nov 2011 10:10:01 -0400</pubDate>
<description>
<![CDATA[ 
Technote #1570612 - Interim Fix 1 for Lotus iNotes 8.5.3 Technote #1568710 - Clicking 'Logout' button in iNotes 8.5.3 full mode logs user out of Sametime but not iNotes ...
 ]]>
</description>
<link>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/interim-fix-1-for-lotus-inotes-853</link>
<category>iNotes</category>
<dc:creator>Joy Freeman</dc:creator>
<comments>http://www-10.lotus.com/ldd/nflsblog.nsf/dx/interim-fix-1-for-lotus-inotes-853?opendocument&amp;comments</comments>
<guid isPermaLink="true">http://www-10.lotus.com/ldd/nflsblog.nsf/dx/interim-fix-1-for-lotus-inotes-853</guid>
<content:encoded><![CDATA[ <strong>Technote #1570612</strong> - <a href="http://www.ibm.com/support/docview.wss?uid=swg21570612"><span style="text-decoration:underline">Interim Fix 1 for Lotus iNotes 8.5.3</span></a> <br /> <strong><br /> Technote #1568710 </strong>- <a href="http://www.ibm.com/support/docview.wss?uid=swg21568710"><span style="text-decoration:underline">Clicking 'Logout' button in iNotes 8.5.3 full mode logs user out of Sametime but not iNotes</span></a>   ]]></content:encoded>
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<wfw:comment> http://www-10.lotus.com/ldd/nflsblog.nsf/dx/interim-fix-1-for-lotus-inotes-853?opendocument&amp;comments</wfw:comment>
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