Have you ever made a mistake? Have you ever wished you could take something back? If you're like most people, the answer to these questions is "yes", and Notes 8 has a new feature made just for you. Starting with Notes 8, users have the ability to recall messages. If you've sent a message in error (or spite ) and would like to take it back, you can.
Face it. It's happened to most of us. You send an email and later realize that you may have sent it to the wrong Samantha, or spend time responding to something and find later that the information that you were basing your response on has changed. To bring back the message using Notes 8, you just need to find it in your Sent folder, highlight it, and click on the Recall Message button on the action bar.
This brings up a dialog box that allows you to further specify what corrective action you'd like to take. If the message has been sent to multiple recipients, you can choose from which recipients the message should be recalled.
Recalling messages raises some interesting questions. For example, you may choose to only recall messages that have not already been read by the recipient. Otherwise, recalling messages may serve to cause confusion and might be better named "the disappearing email trick". There are times when we want to be very sure that the message has been recalled successfully. Choosing to receive a recall status report can serve to set our minds at ease.
There are five basic rules when using message recall that are important to understand
1. Your administrator must have turned this feature on for you to use it. If the Recall Message button is not available in your Notes 8 client, your administrator may not have activated the feature.
2. You must be using the Notes 8 mail template. This new feature requires the new mail template. Not having the Notes 8 mail template would be another reason why the button wouldn't be available.
3. Mail can only be recalled from Domino 8 servers. If you are attempting to recall a message from someone whose mail file is not on a Domino 8 server, it won't work.
4. The user that you are trying to recall mail from can choose not to allow people to recall messages in their preferences.
5. Mail can only be recalled from the server, not a local replica of one's mail file.
Dwight Morse | 20 November 2007 10:50:59 PM ET | Westford, MA | (0)
