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Community Articles > Lotus ActiveInsight > Lotus ActiveInsight FAQ
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About the Original Author

Jason English
Contribution Summary:
  • Articles authored: 9
  • Articles edited: 9
  • Comments Posted: 0

Recent articles by this author

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Community articleLotus ActiveInsight FAQ

Added by Jason English | Edited by IBM contributor Cara Viktorov on March 25, 2009 | Version 4
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Tags: activeinsight, FAQ, questions

Q: Is installing ActiveInsight on an existing Portal 6.1 server the best approach, or should ActiveInsight be installed on a separate server?


A: Lotus ActiveInsight (LAI) can coexist with any other portal pages and portlets that are deployed on a Portal server and does not require a separate server to run.

Q: If installed on the same server as an existing Portal application, how does ActiveInsight integrate?  Do the new pages and portlets just get added in, or does it overwrite anything?


A: The ActiveInsight installer deploys its portlets and creates new pages on the server: one Scorecard portlet page and a couple of pages in the adminstration section of Portal. It does not overrides any existing portal pages or deployed portlets.

Q: Can ActiveInsight be installed on a clustered environment?


A: At the moment, ActiveInsight cannot be installed on a clustered environment due to some limitations with its installer and lack of certification on such environment.

Q: My Portal runs as a Windows Service and my ActiveInsight installation failed. What's the problem?


When you install Lotus ActiveInsight on a WebSphere Portal running as Windows service, you must provide the full Windows service name in one of the Lotus ActiveInsight installation panels, for example IBM WebSphere Application Server v6.1 - WebSphere_Portal_nodename. If you provide anything but the full service name, the installation will fail. (You must also provide the full service name when uninstalling.)

If the Lotus ActiveInsight installation fails because you did not provide the full Windows service name, you must perform the following steps before installing Lotus ActiveInsight again:

1.        Uninstall Lotus ActiveInsight.
2.        Restart the server.
3.        Delete the Lotus ActiveInsight directory that was created during installation.
4.        Drop the INSIGHT database.


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VersionDateChanged by              Summary of changes
This version (4)Mar 25, 2009 1:16:16 PMCara Viktorov  IBM contributor
3Jan 9, 2009 11:46:55 AMJason English  IBM contributor
1Sep 29, 2008 11:37:13 AMJason English  IBM contributor
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