|1||Cluster client broke after firewall update|
After allowing the firewall update two days ago, I have been unable to replicate since. Error message reads cant...
|2||Change SSL Certificate on Admin Interface running on port 443|
I found this document in the wiki for changing the certificate for the end user interface:...
|7||FORUM REMOVAL NOTICE|
This forum is part of a set of sites that will be retired starting on April 15, 2018. Offline copies of these sites will be...
Thomas J Bergen
Hi there, we shortly installed LPMS 2.8.3 on customer site. We activated integration to IBM Notes Mail as it is described...
Thomas J Bergen
|1||There is no VMware image for Mail Security 2.8|
Hi there, in software catalog there is no image for VMware for Protector Security 2.8 as it is for Protector Security...
Hi, Jan! Our customers are requesting a new version of the LPMS (LPMSS) without the Java Plugin UI. When will this be...
|how to block big files|
In Rules / Preconditions use analysis module Attachment Check
Response - Store in AttStore
Attachment Check - Complete Size...
|1||Message - Mail Security event|
Help please. the system gives the following message: Change of Mail Security Configuration detected (current LMI connection...
Hello! Verify Who Objects - LDAP Connect Error
Could not connect to LDAP server '***.***.***.***:389'
|3||SMTP authentication while sending to local|
Hello, There is a case to use SMTP Authentication (User/Password) while sending messages to local domains. The local server...
|2||Java Error after Updating Java Version 1.8|
After updating Java to Build 1.8.0_131-b11 you are getting a Error Message that a schema file could not be loaded. We are...
Fernando F Kina
|3||Receive from gmail|
Hello. I have some vendors who send email through Gmail to Company and these messages end up returning with that message. I...
When using LotusNotes as a Mail Client and using the User Access into the enduser Interface of LotusProtector from the left...
|Firefix 52 and Java|
In Firefox 52, the only NPAPI plugin which remains working out-of-the-box is Adobe Flash. Plugins like Silverlight, Java...
|1||Filter the archive for executive files|
Hello, As far as i know there wasn't such normal and standard feature in IBM Lotus Protector in the older versions, but...
|2||Automatic Message Store Cleanup|
Hello! I have a quastion about feature which saves spam massage in Maessage Store of Email browser. How can I Automaticaly...
Thomas J Bergen
|protector-icapserverd exited unexpectedly|
We observe the issue of not being able to call protector web gui. In messages log it's said protector-icapserverd:...
|SCHEDULED OUTAGE March 3 - 5 2017|
Due to planned maintenance, this forum will be unavailable from 3:30 PM Eastern Standard Time on Friday, March 3, 2017 to...
|1||Supposedly missed mails|
We have some cases of not delivered mails. I'm trying to figure out if there was a connection attempt. Which log...
Fernando F Kina
Hello People, Can you help me. I updated the protector lotus to new version 2.8.3 and I detected that some thefts on the...
Fernando F Kina
|2||Erro: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup|
When I send an email to a company this message is returned: Erro: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not...
|5||Mail not delivered|
My system is no longer delivering any mail, even when I remove all Rules. When I try from a few of my external email...
|1||quarantine report language|
how to change quarantine report language from english to other...
|Slow loading Web interface|
When you try to access the Web UI and it is very slow, please check manually if all update packages are installed. Login as...
|1||STARTTLS Cipher Order for TLS 1.2|
Applies to: Lotus Protector for Mail Security 2.8.3 I found one connecting mail server who consistently caused TLS...
|3||ERROR: Attempt to save policy for an invalid session|
Starting a week ago or so I'm unable to view / change policies. As example, I can add and/or remove items from a Who Object...
When running the SMTP test in MXTOOLBOX I'm getting the error "SMTP Banner Check - Reverse DNS does not match SMTP...
|2||Error in Email Browser|
After the last system update (don't remember exactly when, probably 2 weeks ago) I cant query the email browser anymore....
|2||Multiple copies of email sent|
In some cases ILP started to send multiple copies of email to external recipients. Looking at the smail-[datetime] log...
|2||Email Browser stoped working|
Hello, I have no idea if this is connected to update to 2.8.3 but we cannot search using Email browser. No results found....
Thomas A Bergen
|6||Error within 2.8.3 but not right after upgrade|
Hi all, we observed an error days after upgrading to 2.8.3 so it might be in context or not. We run Protector in an cluster...
|2||Qurantine Reports stopped|
Hello, Ever since the update on Sept 9th was applied, we are not receiving our daily Qreports. All the settings look...
|2||Firmware 2.8.3 available|
LotusProtector for MailSecurity Firmware Update 2.8.3 is available since 20.09.2016 The release 220.127.116.11 of IBM Protector...
|3||smtp.ipr.mode - issue|
Hello, Do you know where can I find complete documentation on this product? We have problem with the option adviced by the...
|2||Recover passphrase for cluster|
Hello, We have a problem. We have to migrate our protector cluster but unfortunatelly the passphrase used to create the...
I know IBM have provided an unsupported way to check in-bound DKIM's...
Jim W Grant
|10||LPMS 2.8.1 and support for TLS 1.2|
Any ideas if and when LPMS will support TLS 1.2 for the LPMS product? We have been waiting for almost a year for this...
|2||License number request problem|
Hi, when I click on the Lotus Protector license number request link on the Partnerworld Software Access Catalog Downloads...
|3||DBHUpdates Scheduler Thread - Update: error|
Dear all, Our protector has shown lot of update error today as below: DBHUpdates Scheduler Thread - Update: error...
|Cannot disable the Security Event Mails|
I have disabled all e-mail status messages on the status message tab, but I receive emails with Update_Installation every...
|2||Cannot install licence|
I installed a second Protector on an IBM XSeries Server, but when I tried to install the licence it is marked as expired....
|6||Moving to another ESX server|
Hello all. In these days we are trying to move the ilp vm from the current server (an old VmWare server 2.x) to an ESX...
|11||Emails not getting delivered|
I have one user in particular who's emails are not getting delivered to outside addresses. There are no returned failed...
|3||Update error - CURL SSLv3 issue|
Today's fun error cropping up a few times already - anyone else seen or have any ideas? 'Update_Error' event detected by...
|2||DNS server goes down at midnight (occasionally)|
Last night it happened again. I received a bunch of email containing the message "Cannot update time using NTP server...
|1||System_Error - Error forking process /usr/bin/rrdtool - Cannot allocate Memory|
My LPMS 2.8 started logging errors like this: 'System_Error' event detected by Proventia(R) MSS series at...
|4||Instance vs Appliance|
Hello, what is difference between Lotus Protector instance and appliance? I would like to install Lotus Protector for Mail...
|1||Analysis Modlues - Executable Files|
We have spurts where we receive multiple emails with zip files that contain an .exe file or the email contains a link that...
|1|| SSL certificate missing - 417 Temporary delivery error |
Hello all, does anyone know what does it mean or we can fix it? SSL certificate missing - 417 Temporary delivery error Some...
|1||All messages remain in local queue...|
We have configured LProtector 2.8.1, but all messages are 'locked' in local queue. we have tried different relay hosts,...
|2||!!! LotusProtector seem to be offline - Database errors - and other errors|
Cusotmer who are experience problems with their LotusProtector for example: License showing outdated - Not processing...
|4||Mail Security is restarting / Problem with the database / license|
Hi, I am getting this error messages: Mail Security(StartManagers):Starting Manager PVMail Application >>>...
|6||Problem with the database and/or the license|
Our LPMS is stuck, there is a problem with the database and/or the license, please help! On "Updates and License" the...
|2||Create System Backup failed|
Hallo Jan & Axel, I have tried to use the feature "Create System Backup" but each time the backup fails. I can't find a log...
|1||Regular expression for a blank subject.|
I try to set a rule to block e-mails with a blank subject. I add new Analysis Module (Message Field Check) and set regular...
|2||Unable download primary catalog|
starting last Friday I see the event "Unable to download the primary update catalog file. Reason: Couldn't resolve host...
Can please somebody help me to install of LPMS 2.8.1 on RHEL Linux ? I have downloaded a file LPMS_2.8.1_HWIMG_ML.iso and...
|smtp.border_ip_checks.enable - any success in 2.8.1|
Per an IBM Support document, the smtp.border_ip_checks.enable advanced option was to be disabled with firmware 2.8 or it...
|2||Cal count = 1 Error|
Hi, Since a week or two we have a lot of error messages sent from LP 2.8.1 to admin mail box. Typical error message:...
|Java 8 - System Package Update available|
Today - 2015/03/23 - IBM released a new System Package wich will enable LotusProtector for Mailsecurity 2.8.1 to work with...
|1||Announcement: IBM X-FORCE EXCHANGE - Open Beta|
Hello everyone I want to let let you all know, that today 19.02.2015 the new IBM Portal for "X-Force Threat Exchange" goes...
|1||DNSBL Timeouts (dnsbl.cobion.com)|
Hi all, Sorry to disturb you again. Since around two weeks we have
massive DNSBL response time problems at our US site. I...
Here are a couple of one-liners I have used on Lotus Protector for Mail Security: 1. This one shows where your server is...
|5||Error in LMPS management UI cant user Email Browser|
Hi, From today morning we have problem using the Email Browser Feature. We are getting UI Error: Protector 2.8.1. Error...
Gert v Kempen
|1||Routing based on source ip|
We have a SmartCloud Notes Hybrid configuration in combination with Crossware Mail Signature. For Crossware to work all...
|1||Company Whitelist before DNSBL?|
Dear Forum Is there a workaround to put the Company Whitelist before the DNSBL check? One of our customers Server is...
CSRP Error, after applying some System Packages from January which contain isslmi Last year, there was a problem accessing...
|LotusProtector for Mailsecurity - perfect forward secrecy|
LotusProtector with the most current Version of XMAIL is able to use Perfect Forward Secrecy. Please refer to:...
|1||SSLv3 disable on Protector Automatic Updates|
Hi, How to disable SSLv3 on Protector Automatic Updates? From 7.01 we are getting errors on AV updates: Unable to download...
Hi, is it possible to export selected configuration form one LP to another ? In particular things like Policy/Policy...
|4||SSL Error when updating on Firmware 2.8/2.9|
All LotusProtector for Mailsecurity which are still on firmwate 2.8 or 2.9 will get an error: "Unable to download the...
|3||HELO and underscore in Hostname.|
Hi All I observe following : 220 XMail ESMTP service ready; Tue, 2 Dec 2014 13:40:57 -0000
|21||Update Error : SSL certificate problem|
Hallo Jan & Axel, Did IBM/ISS/Cobion disable SSLv3 on the update servers (maybe a POODLE response)? We are seeing update...
|4||Remove attachmnet but still send to user|
Hi all Anybody observer in the last days following behaviour: A user receives a Mail with the warning "Attachment(s)...
Mairon L Mendes
How to remove or reset the license of IBM Protector...
Rafael P Oliveira
|1||Change Lotus Protector (Cluster Manager) IP|
I have a LPMS Cluster of 2 member servers. One of this have to be moved to another location, that means change the IP to...
|1||Change IP Address using Putty|
How I change the IP Address in the Lotus Protector using...
|2||Customer can't send Mail to our Domain|
Hi all, We use Protector 18.104.22.168 (Build 22113). One of our customer (Chinese) is not able
to send us Mails. They send me...
|2||Protector on Hyper-V - Solution|
Hi, For those who faced up with the same problem as me - Lotus Protector doesn't works native on Hyper-V. In fact it works...
|1||How can i change permanent the MAC-adress of eth1|
we have migrated protector server on to new hardware. I noticed the MAC adress of eth1 bevor migration and must add to eth1...
|POODLE Vulnerability Bug for Apache|
How To Protect your LotusProtector for MailSecurity against the POODLE SSLv3 Vulnerability. At the end of this week, IBM...
|1||How to refuse mail that comes from the outside with addresses of the own domains ?|
We are currently being spammed by the outside world with addresses from our own domain. Our external mail relay should...
|Security Bulletin: BASH on Lotus Protector for Mail Security was updated to fix CVE-2014-6271 (Shellshock) vulnerability |
Security Bulletin: BASH on Lotus Protector for Mail Security was updated to fix CVE-2014-6271 (Shellshock) vulnerability...
Mairon L Mendes
|1||Howto Change $ENDUSERLINK ?|
How can I change the link to access the "end user quarantine", the messages of quarentine access reports ? From IP - >...
|1||Update or whitelist Spam URL module|
We have a series of legitimate emails that are triggering the Spam URL module and being sent to quarantine. The URL in the...
|6||Mail Security is restarting many times a day|
Since two or three weeks our mail security (mailsec) service is acting in a strange way. Many times a day I receive email...
|What kind of Certificate for TLS?|
Hello, we have a wildcard certificate for our our country domain ( *.domain.de ) which is normally used for our web...
|2||TLS Certificate upload problem|
Hello, We have problems with uploading a trust certificate to Lotus Protector. Certificate is in PEM format and works well...
|2||IBM Lotus Protector and SMTP Banner|
Testing at MXTOOLBOX shows: Warning - "Reverse DNS does not match SMTP Banner". I know the PTR record is providing our...
|1||Which is the best way to report non-detected spam at IBM?|
I know the address "firstname.lastname@example.org" but how should the information be sent? I've read several ways over the articles....
|2||Best practice migrate Protector to VM?|
Hi all, We have a physical Protector Server. We want move this Server to a VM. What is the best practice? 1) Physical to...
|1||Create a new user|
How to create a new user to login via HTTPS to Lotus Protector Server ver. 2.8.1 similar to the user " admin " ? We should...
Stefaan M De Wilde
|1||Incoming traffic statistic|
Hello I would like to know how the lotus proctector for mail calculates his statistics. I would like to know the number of...
|1||Lotus Protectos for Mail Encryption is still use ??|
This product is still in use and supported by IBM??: Lotus Protectos for Mail Encryption I have an customer that asking me...
|3||Cannot Save Configuration Changes Via Web Interface|
When I try to save configuration changes (Policy Objects) via web interface the message "Saving changes" don't disappear....
|2||Log TLS / STARTTLS on inbound Mail|
Hi Jan & Axel & forum community! We have had STARTTLS enabled on the Receiving SMTP side for years now, but of course some...
|1||Heartbleed bug statement?|
Hi, I've checked the OpenSSL version on our Protectors. This is currently 0.9.8j which is NOT affected by the Heartbleed...
|1||keep getting 417 Temporary delivery error|
Since several days ago, we've found we can't send email to any other mail server, like to email@example.com, firstname.lastname@example.org etc,...
|3||CSRP Failure after Login|
Hi all, Recently I login to the web interface. A message pop up
with a "CSRP Failure". I'm not able to edit my policies. I...
|9||Poor Spam Detection?|
This Knowledgebase Article is for all LotusProtector for MailSecurity with Firmware 2.8.1 (or higher) Please refer to this...