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developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum



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Eric Deferm 5.Aug.10 09:36 AM a Web browser
Sametime Entry 8.5 Windows

Previous configuration: Sametime Entry 7.5 on Domino 7.0.3 running on WIntel 32-bit platform (W2K3SP2)

New configuration: Sametime Entry 8.5 on Domino 8.5.1 FP3 running on WIntel 64-bit platform (W2K8R2)

Both configuration: Notes Client 8.5.1 FP3 on WinXPSP2

The sever has been completely rebooted multiple times.

In the previous configuration the business cards were functioning as expected: all the specified information (via ST Admin) and photo's were showing correctly.
In the new configuration none of the information is displayed, except for the user name.

There were some issues with recent contacts and refreshing the BC information, but with the C:\Program Files\IBM\Lotus\Notes\framework\rcp\plugin_customization.ini file add the following that problem was solved.

The URL to test server response
http://server/servlet/UserInfoServlet?operation=3&userid=<your name>&setid=1 is also returning the specified information (even including pictures information).

<?xml version="1.0" encoding="UTF-8" ?>
- <userinfo>
- <user id="eric deferm/ant/holding/amorg">
  <field name="Name" type="text/plain">Eric Deferm</field>
  <field name="Company" type="text/plain">Holding</field>
  <field name="Title" type="text/plain">International Groupware Manager</field>
  <field name="Telephone" type="text/plain">+32 14 83 73 69 +32 475 63 05 29</field>
  <field name="MailAddress" type="text/plain"></field>
  <field name="Location" type="text/plain">Holding Dessel - Administratief gebouw</field>
  <field name="Photo" type="image/jpeg">wAz/hRRXWzG50elW11ay+YjoDDEXBViPmIznp2wK9y8Ea43iHSWmli8ueIiOXByrHHUUUVEPiMK+sG2f//Z..........</field>

The business card information is not showing when hovering people in the embedded ST buddy list, but strangely enough that information shows up when hovering connected people from mail or other notes applications.

Any idea what's going wrong ?
Somebody posted a hot-fix for a similar problem, but that was for Sametime Standard version.
Does that also applies for Sametime Entry ?
And where can find/download that hotfix ?

Tx & brgds,


Business card - missing info after ... (Eric Deferm 5.Aug.10)
. . RE: Business card - missing info af... (Jamez Green 9.Aug.10)
. . . . RE: Business card - missing info af... (Eric Deferm 11.Aug.10)
. . . . . . RE: Business card - missing info af... (Robert J Nilsen... 17.Sep.10)

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