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developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum

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Rainer Brandl 4.Oct.13 08:43 AM a Web browser
Online Meeting Center/Meeting Room 9.0 Windows


Hi all,

After the installation of the ST 9 Meeting Server I tried to access the server, send meeting invitations, ... Everything worked fine, also the Screen Sharing.

Only one thing is not working. When trying to upload a document to the Meeting Room I always receive the following error message:

"File Cannot Be Added"
An error occured while uploading the file to the meeting room, and the file was not added. Try adding the file again at a later time.

The following "log" is in the SystemOut.log:
[03.10.13 10:40:18:534 CEST] 00000115 DocShareReque I Profile Root: D:\IBM\WebSphere\AppServer\profiles\meetingSTMPNProfile1
[03.10.13 10:40:18:534 CEST] 00000115 DocShareReque W An unknown server error has been encountered.

Has anybody an idea, what´s going wrong ??

I have the following settings in the ISC:

Configuration Key Configuration Value Configuration Description
RtcLargeMeetingDelay 5000 ^
RtcLargeMeetingUserThreshold 25
calinteg.enabled false
docshare.conversion.include pdf, sam, bmp, gif, cgm, htm, html, jpg, jpeg, jpe, 123, wk3, wk4, 123, pre, prz, pic, lwp, xls, xlsx, ppt, pptx, doc, docx, sdd, sxi, sxw, sdc, sxc, pcx, pct, png, rft, rtf, odp, ods, odt, tiff, tif, eps, txt, bat, ini, vsd, wmf, wpd, wpg, wpg2, xml List of comma-separated file type extensions that the Sametime Meeting Server will convert for document sharing. File types not listed here will not be converted.
docshare.conversion.single true
docshare.fileio.codebase D:/IBM/docshare
docshare.native.codebase D:\IBM\WebSphere\STMeetingsServer\stellent\exporter.exe
docshare.pdf.ghostscript false
docshare.pdf.ghostscript.path C:/Program Files (x86)/gs/gs9.04/bin/gswin32c
docshare.remote.url
meeting.managedAccess.override 0
meetingroom.allowGuestAccess 1
meetingroom.roomLoginTypeDefault 1
meetingroomcenter.allowGuestAccess 1
meetingroomcenter.enforceCSRFToken true
meetingroomcenter.maxRoomsPerPage 100
meetingroomcenter.openRoomInNewWindow true
meetingroomcenter.passwords 0
meetingroomcenter.stProxyAddress http://proxy.company.com:80
meetingroomcenter.stProxySSLAddress https://proxy.company.com:443
meetingroomcenter.useFullTextIndexing false
meetingserver.statistics.jmx.enabled false
mobile.allowLibraryDownloads true
mobile.allowLibraryExport true
mobile.allowLibraryUploads true
mobile.allowUntrustedSSL true
mobile.enablePasswordSave true
mobile.enableRoomPasswordSave true
mobile.passwordTimeout 720
profile.urlSSLAddress
repository.ajaxproxyServerAddress.override
repository.downloadMode 1
repository.fileIdPrefix snx:file!
repository.filePicker 1
repository.ldapACLAttribute mail
repository.reportFileFormat rtf
repository.serverAddress
repository.serverSSLAddress
repository.urlAddress
repository.urlSSLAddress
rtc4web.ejectionTimeout 300
rtc4web.enforceNonce true
userInfoImageAttr jpegPhoto
userInfoRedirect false
userInfoUrlTemplate

Select Configuration Key Configuration Value Configuration Description
DocshareServerStateMonitorInterval 10000
RtcAppServerRoutingEnabled false
appshare.macshare.enabled true
appshare.plugin.linux.enabled false
appshare.plugin.mac.enabled true
appshare.plugin.windows.enabled false
appshare.remotecontrol.enabled true
customEnvironment
docshare.client.url http://meeting.company.com:9080
docshare.filebase.io D:/IBM/docshare
docshare.odp.symphony false
docshare.secure.remote.conversion true
docshare.server.serverQuiesced false
docshare.symphony.plugin.base C:/Program Files (x86)/IBM/Lotus/Symphony/framework/shared/eclipse/plugins
mashups.enabled false
meeting.localeOverride
meetingroom.allowRoomDataExtensions true
meetingroom.allowRoomNameEdit true
meetingroom.deleteSsoOnExit false
meetingroom.enableInstalledClientCheck 1
meetingroom.guestLiveNames.enabled true
meetingroom.keepAliveTime 55000
meetingroom.reportFileFormat rtf
meetingroomcenter.customLandingPage
meetingroomcenter.customLoginPage
meetingroomcenter.hiddenRoomMode 0
meetingroomcenter.hideLandingPageLinks false
meetingroomcenter.overrideAdminUserRoomLimit false
meetingroomcenter.useUUIDBasedURLs false
meetings.plugins.alternateUrl
meetings.stproxy.connectClientEnabled true
recording.api.remote.url http://meeting.company.com:9080
recording.capture.capacity 100
recording.capture.isCaptureServer false
recording.capture.maxRecordingDuration 120
recording.capture.serverAddress http://meeting.company.com:9080
recording.capture.user strecbot
recording.daysToLive 30
recording.expediteCleanupOnDelete false
recording.fileSystem.graceDays 7
recording.render.isRenderServer false
recording.render.maxAttempts 3
recording.render.schedulingPolicyClassName com.ibm.meetingserver.recording.rendermanager.FixedRenderCountSchedulingPolicy
recording.render.schedulingPolicyCoreMultiplier 2
recording.render.schedulingPolicyQueryInterval 10000
recording.render.serverAddress http://meeting.company.com:9080
recording.render.stalledRenderTimeoutInMinutes 5
recording.version 1.0
userinfo.stproxylookup.enabled false
wlm.server.serverQuiesced false

Thanks a lot for any help.
Rainer


UPDATE- October 7th:
Uploading to the Meeting Server now is working after having corrected the settings of the "docshare.remote.url
" and "docshare.client.url".

But now I have a strange phenomen >> the directory for the document conversion is removed during the start of the Meeting Server !!! After the Meeting Server has been started, I create the conversion directory manually and then the upload is working fine.

Any ideas why the directory is removed during the start of the meeting server ?

Thanks, Rainer






SOLVED: "File Cannot Be Added" (Rainer Brandl 4.Oct.13)
. . SOLVED >> File Cannot Be Added (Rainer Brandl 7.Oct.13)
. . RE: SOLVED: "File Cannot Be Added" (jean-christophe... 18.Oct.13)
. . . . RE: SOLVED: "File Cannot Be Added" (Klaus Bild 21.Oct.13)
. . . . . . RE: SOLVED: "File Cannot Be Added" (jean-christophe... 21.Oct.13)
. . . . . . . . RE: SOLVED: "File Cannot Be Added" (Robert Farstad 24.Oct.13)
. . . . . . . . . . RE: SOLVED: "File Cannot Be Added" (Stuart Hickson 5.Feb.15)





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