Georgina Howland 5.Dec.12 12:40 PM a Web browser Administration 8.0.2 Windows
SAMETIME CONTACTS issue with person changing Lotus Notes certifier
USER A has a personal sametime contact list with Lotus Notes users.
One of those users listed in the personal Sametime contact list has a CERTIFIER name change from Firstname Lastname / AAA /COM to certifier Firstname Lastname / BBB /COM in the CORPORATE LOTUS NOTES ADDRESS BOOK
The change of name and ceritifer is not reflected in the personal SAMETIME CONTACT LIST for USER A. The sametime person contact for the Firstname Lastname / AAA /COM is listed as offline. User A does not know that Firstname Lastname / AAA /COM had a certifier change and cannot communate via SAMETIME with Firstname Lastname / BBB /COM because the updated SAMETIME contact is not reflected in the personal SAMETIME CONTACT list. Is there a way to ensure the personal Sametime contact list has all changes ?
We are going to recerify over one hundres people to a new certifier, Those personal SAMETIME CONTACT entries will be affected.
What can we do to resolve this issue?