J Harkness 18.Oct.13 03:17 PM a Web browser Sametime Standard 8.0.2 Windows
My client has a single Sametime 8.0.2 Standard server. At their head office, the users and administrators are on Notes 8.5.3FP3 (and corresponding Admin/Designer). These users are able to use the Screen Capture function built into Samtime within their Notes client.
Another office just upgraded to Notes 8.5.3FP3, however, after they have done so all of their users have the screen capture feature greyed out.
Any ideas on how to trouble-shoot this or ideas on what might be blocking a subset of users from using this function?
Any tips are welcome before I open a PMR.