A user adds a global Group (17 Members) to his IOS- App. The group- members are shown correcly as online / offline (12 on, 5 off).
Then the user logs out and immediately logs in again. After that the group only shows one member (himself). After that it stays like this until you remove the group and add it again.
The strange thing: Even if you search for the members manually, then they are shown "Offline". After deleting and readding the group again, everything is ok again, until the user logs off.
I know this article: http://www-01.ibm.com/support/docview.wss?uid=swg21655775
and that the group will be populated only, when you enter it, but that does not help.
For other groups it works for the same user at the same device.
If you do the exact same thing from a browser and open the proxy- url and login using the same credentials, then the groupmembers always show, so it seams to be a problem with the ios app.
Proxy and Sametime are both 8.5.2FP1.
Unfortunately I only have access to the sametime- server, the proxy- admins are in another location.
Trusted IPs are set correctly in sametime community server.
What can I do?