Skip to main content
This forum is closed to new posts and responses. New discussions are now taking place in the IBM Developer Answers forum.
Information Mgmt
New to Lotus
How to buy
Live demos
Technical library
Forums & community
Java™ technology
Open source
SOA and Web services
Web development
My developerWorks
About dW
Submit content

developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum



PreviousPrevious NextNext

PaulMichael Andrews 8.Nov.09 11:54 PM a Web browser
Sametime Mobile 8.0.2 Windows


We have recently setup a test BES 5 server to do R&D on...

I need to test that the IBM Sametime Mobile client will function correctly, however after connecting to our Sametime 8.0.2 server on my BB device and downloading the Sametime mobile client and then configuring it correctly, I cannot get it to connect...

I get a message stating "The Sametime server could not be reached. Please check connectivity settings and try again." error message...

After further reviewing the issue I saw that the Sametime mobile section of my Sametime browser admin states that I need an IT policy -

Automate provisioning of devices with BES:

Creating an IT Policy on the BES is required for automatic provisioning of devices. To create the IT Policy rule, click Generate, then Copy the multiline string value. In the BlackBerry Manager, enter the rule name 'SametimeMobile' of type 'Multiline String' and paste the multiline string value from this text area.

This was added to our production BES 4 server and works great, however I cannot figure out how this is added to a BES 5 server... Has anyone done this and can give me a clue?

Is this still required for BES 5 servers?

I know that other settings are correct as I have installed and have working the RIM Sametime Client on my BB device...

If anyone has any ideas I would love to hear them....

Best regards,


  Document options
Print this pagePrint this page

 Search this forum

  Forum views and search
Date (threaded)
Date (flat)
With excerpt
Advanced search

 RSS feedsRSS
All forum posts RSS
All main topics RSS
More Lotus RSS feeds


Forum use and etiquette
Native Notes Access
Web site Feedback

Lotus Support

 Lotus Support
IBM Support Portal - Lotus software
Lotus Support documents
Lotus support by product
Lotus support downloads
Lotus support RSS feeds


IBM Composite Applications
IBM Mashup Center
IBM Connections
IBM Connections Cloud Developers
IBM Docs
IBM Forms
IBM Mobile Connect
IBM Sametime
IBM SmartCloud for Social Business
IBM Web Experience Factory
Lotus Domino
Lotus Domino Designer
Lotus Expeditor
Lotus Foundations
Lotus iNotes
Lotus Instructor Community Courseware
Lotus Notes
Lotus Notes & Domino Application Development
Lotus Notes Traveler
Lotus Protector
Lotus Quickr
Lotus Symphony
IBM Web Content Manager
WebSphere Portal

Lotus Forums

 Lotus Forums
Notes/Domino 9.0
Notes/Domino 8.5 + Traveler
Notes/Domino XPages development forum
Notes/Domino 8
Notes/Domino 6 and 7
IBM Connections
IBM Mobile Connect
IBM Sametime
IBM SmartCloud Notes
Lotus Enterprise Integration
Lotus Protector
Lotus Quickr
Lotus SmartSuite