The Lotus Technical Support team is hosting "Open Mic" calls with customers on pre-announced topics. These calls are one hour long and consist of a brief introduction followed by open Q&A on the announced topic for most of the hour. A panel of subject matter experts from Lotus answer callers on the spot. This does not replace normal Support processes and is not intended to engage in detailed troubleshooting of a specific problem in a specific environment, nor will it address future releases. Rather, it is intended to answer technical "how to" questions and broaden customers' understanding of our current products and how to configure, operate and manage them. The calls are recorded and posted to our Support web site.
The first Sametime Open Mic call on Migrating to Sametime 7.5.1
took place in late June and a recording is available
for reference or review. We are organizing calls for the rest of the year at this time and are open to topic suggestions. While we may not be able to take all suggestions in this year, every effort will be made to cover the most frequently requested material through this and other formats.
Thank you all for your interest and input!