David p Lee 22.Jun.10 11:17 AM a Web browser General 8.0.2 Windows
Using Notes client 8.0.2 with integrated Sametime client. Experience the "disappearing" of partial chat history problem once every couple of weeks. All of the history actually exists in the folder
C:\Documents and Settings\Administrator\SametimeTranscripts
However, for unknown reason the personsfolder.xml file keep getting reset to a much smaller size. For example, it may used to be 53K and then it chaned to 2K. Therefore, some history will show up and not all of it.
If I deleted the personsfolder.xml file, shutdown Notes and restart again. It always comes back and regenerated the file with all of the chat user names. This is really a pain and I would like to know how I can "fix" it.