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David A Sanchez 12.Oct.09 08:10 PM a Web browser Audio/visual services 8.0.2 Linux
Good day everyone,
We are currently having an issue with audio working correctly on the integrated sametime on our notes clients. Issue is that if a call is placed to another contact, the call connects but the notes client does not seem to detect audio devices so both parties can not hear each other, and once one of them hangs up the call, the notes client hangs and has to be terminated.
All sound devices work properly at the OS level, it is only the notes client that doesn't seem to recognize them properly. Going into preferences and going to the sound alert section under telephony and audio, clicking on the speaker for each sound effect does not give any result, no sound comes out.
We are on SLED 11(which I am aware is not supported) but would like to know where I can start making changes to make it work, or what logs can i check to see what might be causing this issue.
Info on our setup,
Main Domino Server 8.5 on SLES 10
Sametime server 8.0.2 on Win2000
Notes Client 8.5 FP1 on SLED 11