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developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum



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Prasad K Katankot 18.Jul.12 08:54 AM a Web browser
Audio/visual services 8.5.2 IFR1 Windows

We’ve configured Sametime Standard 8.5.2 using following components on two server boxes

1. DB2 [BOX 2]
2. Sametime Console IFR1 (Websphere Application server) [BOX 2]
3. Sametime Community IFR1 (Lotus Domino 8.5.3 FP1) [BOX 1]
4. Sametime Proxy IFR1 (Websphere Application server) [BOX 2]
5. Sametime Meeting IFR1 (Websphere Application server) [BOX 2]
6. Sametime Media Manager IFR1 (Websphere Application server) [BOX 2]

We followed available wiki document for installation, configuration and IFR1 upgrade. We are successful in basic chat using web client, mobile client and ST connect. However, during an Audio/Video call or using ST meeting either with ST connect or web client, we can neither hear any audio nor see any video even though everything is enabled in the default policy of Media Manager. The user is using ST Connect (Independent and not embedded) client 8.5.2 IFR1. We had tested above scenario on laptops (Windows7) with embedded webcam ,microphone and speaker. Also test was done on laptops (Vista) for confirming if issue was because of operating system of machine.The test laptops were disabled of all antivirus and windows defender to confirm if any of those issues were interfering with A/V services. The test was conducted with two laptops on same desk ( to emphasis that test was being conducted in intranet environment without any firewall interference)

Any pointer to debugging would be of great help.

A/V services not working for sameti... (Prasad K Katank... 18.Jul.12)
. . Debugging Sametime A/V quick list (Anders Aslund 19.Jul.12)
. . RE: A/V services not working for sa... (Ben Timms 18.Jul.12)
. . . . RE: A/V services not working for sa... (Prasad K Katank... 19.Jul.12)
. . . . . . RE: A/V services not working for sa... (Ben Timms 19.Jul.12)
. . . . . . RE: A/V services not working for sa... (Ben Timms 19.Jul.12)
. . . . . . . . RE: A/V services not working for sa... (Prasad K Katank... 19.Jul.12)
. . . . . . . . . . RE: A/V services not working for sa... (Ben Timms 19.Jul.12)

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