Neeraj Desai 11.Aug.03 02:43 PM a Web browser Sametime Server 2.5 All Platforms
I work for Bank of America where we use the Sametime messaging software. I use Sametime Connect v2.5 to connect to the corporate intranet users.
I was probing the possibility of using Sametime to handle internal queries. I wanted to know if there was a way to have a user send a message to one id and then the message gets parsed according to some program sitting on the server and forwarded to the appropriate individual that can best handle that request.
I was told by the webmaster that one could certainly set up a domino mail-in database to receive messages, and a domino agent that parses and forwards them to the appropriate person. But was unsure as to the extent to which domino can communicate with Sametime. I am not even sure if this would be the best medium.
I would really like to hear the opinions of the experienced people on this group.