Hello!
In Sametime meeting, when a meeting room is created it works perfectly well to login into meeting using webbrowser and enable Audio/Video.
But when using guest login then I can log in but it gives an error when trying to activate audio/video.
Voice and video failed to engage. Contact your system administrator.
Here is error log from
c:\Users\LinuxRules\AppData\LocalLow\IBM\Lotus\Sametime WebPlayer\Log\NativeSoftPhone.log
P:00332 T:4928 15/3/2012 1:45:21 [ Trace] [C:\Users] NativeSoftphone::STWeb_Init Enter
P:00332 T:4928 15/3/2012 1:45:21 [ Trace] [C:\Users] NativeSoftphone::STWeb_Init Init XML -> <Init><RequiredAttributes><Attribute Name='IsServiceProviderInternal' Value='true'/><Attribute Name='PluginID' Value='NSP'/><Attribute Name='PluginName' Value='stwebsoftphone'/><Attribute Name='TurnServerUdpHost' Value='XXX.XXX.XXX.XXX'/><Attribute Name='TurnServerUdpPort' Value='3478'/><Attribute Name='TurnServerAcceptTcp' Value='false'/><Attribute Name='TurnServerTcpHost' Value='0.0.0.0'/><Attribute Name='TurnServerTcpPort' Value='3478'/><Attribute Name='IceRto' Value='100'/><Attribute Name='IceRc' Value='7'/><Attribute Name='IceRm' Value='16'/><Attribute Name='NATKeepAliveRequestInterval' Value='120'/><Attribute Name='SIPRegistrationExpirationInterval' Value='1800'/><Attribute Name='PluginVersion' Value='8.5.2.1443'/><Attribute Name='Server' Value='https://webchat.companyname.se/stwebav'/><Attribute Name='ProxyHost' Value='webchat.companyname.se'/><Attribute Name='NATEnabled' Value='true'/><Attribute Name='ProxyPort' Value='5081'/><Attribute Name='SIPURI' Value='guest0015'/><Attribute Name='LtpaToken' Value='undefined'/><Attribute Name='SIPTransportProtocol' Value='TLS'/><Attribute Name='EncryptionType' Value='SRTP'/><Attribute Name='PreferredAudioCodecs' Value='ISAC,iLBC,G7221-32000,G7221-24000,G7221-16000,G.711'/><Attribute Name='MaxVideoBitRate' Value='CIF 352x288@15fps 384kbps'/><Attribute Name='CustomVideoBitRate' Value=''/><Attribute Name='IsAnonymous' Value='true'/><Attribute Name='AuthenticationType' Value=''/> <Attribute Name='PreferredVideoCodecs' Value='H264,H263'/><Attribute Name='StartingAudioPort' Value='20830'/><Attribute Name='StartingVideoPort' Value='20832'/></RequiredAttributes></Init>
P:00332 T:4928 15/3/2012 1:45:22 [ Trace] [C:\Users] SipPhone::init - Enter
P:00332 T:4928 15/3/2012 1:45:22 [ Trace] [C:\Users] SipPhone::init Listening Point port = 5061
P:00332 T:4928 15/3/2012 1:45:22 [ Trace] [C:\Users] SipPhone::init Starting Sip Stack
P:00332 T:4928 15/3/2012 1:45:25 [ Trace] [C:\Users] SipPhone::init Sip URI 5081;transport=TLS
P:00332 T:4928 15/3/2012 1:45:25 [ Trace] [C:\Users] SipPhone::init - End
P:00332 T:4928 15/3/2012 1:45:25 [ Trace] [C:\Users] NativeSoftphone::STWeb_Init Exit
P:00332 T:1112 15/3/2012 1:45:25 [ Error] [C:\Users] SipPhone::processResponse WEBAV06 - SIP registration Failed due to Error 401 Unauthorized
WWW-Authenticate: Basic realm="domain.com"
Call-ID: 0.1.0A8BBBF6A080E07B@pdAqhGSUgM0mUq1TZ9ID134525
CSeq: 1 REGISTER
From: <sips:guest0015@webchat.companyname.se>;tag=0921134525.722300094482134525
To: <sips:guest0015@webchat.companyname.se>;tag=32445151950405104_local.1331806801558_813_1488
Via: SIP/2.0/TLS 172.16.110.4:56635;branch=z9hG4bK654219651541134525;rport=56635;received=172.16.110.4
Content-Length: 0
Please help me find a solution.
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Guest cannot use Web AV in Sametime... (Anders Aslund 15.Mar.12)
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