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External Users' Nicknames Display as 'AOL' or 'Users'
Leslie Bradley 01/30/2008 10:06 AM
Administration 7.5.1 CF1 Windows


After adding external AOL or Yahoo contacts to the Connect client they eventually display incorrectly as:
(Yahoo icon) Users or (Yahoo icon) Users Users
(AOL icon) AOL

The odd thing is that some Yahoo users always appear correctly. Those that don't display correctly work fine. We can chat with them, but we have no idea who we're chatting with!

We believe Blackberry Enterprise Messenger may be playing a part in the problem. After adding external contacts in Connect, signing off and on to the BB device, off and back on to Connect the display becomes corrupt. The name change task also seems to affect the display.

Has anyone experienced anything similar?

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