developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum

developerWorks




Sametime 9 unable to init sip proxy failed
Benjamin CEREDE 10/11/2016 06:18 AM
Sametime Connect Client 9.0 Windows


Hi everybody,

I have issue with Sametime web client 9.

When i try to access in virtual room I get error message :
Unable to initialize the conference call service because a proxy sip registration failure. Check your network settings.

Unable to initialize the Audio Service is a proxy sip registration failure. Check your network settings.

When I check the network in my web browser I see this address :
https://localhost:59669/stwebapi/loggedin?jsonp=stproxy.connect.callback.setAvailable&wait=true&time=1476180640401&fqdn=chat.eurapco.com
Is unavailable...

I activate log in ice.properties :
log_level=FINER
And WebPlayer.ini :
LogFileLevel=16
SoftphoneLogLevel=16

But I have just one error in Webplayer.log :
P:14092 T:13276 2016/10/11 11:44:30:052 [ Error] STPluginNative::STWeb_Execute -- DLL is not loaded, Call to NSP failed! hDll_Global is at the address 0x23f6cf78

Please help me, I don't have more idea for resovle issue :(

Thank you :)

Go back