developerWorks  >  Lotus  >  Forums & community  >  IBM Sametime Forum

IBM Sametime Forum

developerWorks




Screen capture not matching
Filip Albert 05/19/2017 06:42 AM
Sametime Standard 9.0 Windows


Hi,

When taking screenshots using SameTime, from a window on my second screen, the content of the capture does not match the selection made.
Behaviour is identical when making a screenshot starting from a chat window or also with the "Capture screen" option from that Sametime "More..." button.
When taking screencapture from my primary screen => all is OK

Probably has something to do with Win10/Notes handling of scaling or resolution differences of screens

I'm running IBM Notes 9.0.1 FP7 with embedded Sametime 9.0.1.20170113-0018
On Win10 on my laptop.
Primary screen is the Laptop's screen (resolution 2560x1440)
Secondary screen is a stand-alone screen (resolution 1280x1024)
Option is set to extend desktop over the two screens.
Seen the high resolution on the primary screen, I had to use "Scaling" to keep content readable.
Primary screen is set to 150%
Secundary screen is set to 100%

Known issue?
Fixes? Workaround?

Thanks!

Go back