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Sametime online cannot send or receive chats
Mariana Carter 04/05/2016 09:55 AM
Sametime Standard 9.0 Macintosh

Release 9.0.1 (64-bit)

We recently upgraded to El Capitan, on two of the Macs we cannot send or receive messages using Sometime.
The users appear online and they can see all others online/offline, however when clicking "Chat", nothing happens.

We reinstalled Lotus Notes and this has not solved the problem.

Any suggestions? I read others mentioned (for Windows) use an old ID, however we have not got that. The IDs we have are the ones on the HD of the Macs.....(I will make a point of backing this up from now on).


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